Hi Team,
I have an issue where Identity Environment failed to Start.
Environment:VAPP 14.2.0 (High Availability)
Node1: x.x.x.181 IDM Components
Node2: x.x.x.182 IDM Components
Problem Details.Identity Environment on node: x.x.x.181 stopped working. This is affecting new user creation and workflow process.
IdentityEnv is running fine on x.x.x.182
I tried to restart entire VAPP server, but IdentityEnv still stopped.
I try to start it from Management Console -> Failed to Start.
I tried to Restart from VAPP interface: restart_IM -> IM Restarted successfully however IDM Environment still stopped.
Troubleshooting:Provisioning Manager works fine on Both Nodes .181 and .182
UserStore doesn't work on node 1.82 If Itry to connect to userstore from JXplorer than is failling with "Connection Refused" error.
I enabled Logs in DEBUG mode on IDM, but no much Details.
Requirements.1. Please advise how can I enable Logs in Debug mode for UserStore.
2. Where can I find logs for UserStore.
3. What can be possible cause for UserStore to fail starting.
4. Is it possible to Export Environment from one node and Import it in problematic node?
Thanks in advance.
Regards,
Pavel.