Hi,
I will suggest to raise a ticket for this as we need to analyze logs to know the cause of this status message.
- Ravi Kiran
Original Message:
Sent: 08-04-2020 02:49 PM
From: SHARON SHIMANEK
Subject: Fille trigger events error
we have had issues with CIF shares for file monitoring but no issues with NAS shares
Original Message:
Sent: 08-04-2020 02:43 PM
From: Francisco Mira
Subject: Fille trigger events error
The directory is shared and has all the permissions
Original Message:
Sent: 08-04-2020 01:33 PM
From: SHARON SHIMANEK
Subject: Fille trigger events error
is the location that is being monitored a NAS or CIF share? Does the directory and file your monitoring have enough permissions.
Original Message:
Sent: 08-04-2020 12:39 PM
From: Francisco Mira
Subject: Fille trigger events error
We are in version 11.3 SP3 but we are scheduling the migration to 12.2, This error only occurs with a single agent, the others constantly work.
Original Message:
Sent: 08-03-2020 12:49 PM
From: SHARON SHIMANEK
Subject: Fille trigger events error
what version are you on? I believe in 12.1 they made a change that these would automatically try to reactivate, we are on 12.2 and have not seen these anymore. You can reactivate by opening and change something simple on the remarks tab
Original Message:
Sent: 08-03-2020 11:18 AM
From: Francisco Mira
Subject: Fille trigger events error
Hello, These last days we are presenting problems in file trigger type events that point to a Linux agent. The status it delivers is "Not Active. Internal Error". Can someone help me identify the indicated error?