ESP dSeries Workload Automation

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  • 1.  cybAgent script is missing when I install dseries 12.2

    Posted Oct 01, 2020 12:51 PM
    I am fairly new to all CA-WA administration so forgive me for perhaps not wording things correctly.   Currently we are running CAWA 11.3 on Linux Redhat servers but are upgrading to Centos7 servers and installing 12.2 on those.

    I have tried several times installing the CA_Workload_Automation_DE_Server_R12_2_for_Linux_64 and it installed fine but when I try to start the System Agent by running ./startESP and or the Linux command:
    ./cybAgent &     in both cases it says that the file doesn't exist.

    ./startESP: line 34: /opt/CA/espdseries_R12_2/ESPSystemAgent//cybAgent: No such file or directory

    ESPSystemAgent]# ./cybagent -a
    bash: ./cybagent: No such file or directory

    I ran ps -ef | grep cybAgent  and got root 20980 99449 0 17:00 pts/1 00:00:00 grep --color=auto cybAgent 
    which I don't really understand what it is telling me.  

    I have checked everywhere in the server's installation directory and am unable to find the script 'cybAgent'.  I do find the binary 'cybAgent.bin in the ESPSysAgent folder.

    Note:  I have also tried doing the installion of just the Agent and the same thing occurs.

    Before I open a ticket I would like to know if anyone else has run into this and/or if there is something I may be doing wrong.



    ------------------------------
    Judy Huntington
    CAWA Admin
    ATS - Pearson
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  • 2.  RE: cybAgent script is missing when I install dseries 12.2

    Posted Nov 23, 2020 06:30 AM
    HI Judy,

    Not sure if this issue is resolved but I see couple of possibilities.

    1. is there a cybAgent file when you try 'ls -ltr' under .*installation directory*./ESPSystemAgent/ ?
    2. [Judy] : ./startESP: line 34: /opt/CA/espdseries_R12_2/ESPSystemAgent//cybAgent: No such file or directory
        [Sushanth] : I see an extra forward slash '/' before cybAgent
    3. [Judy] : ESPSystemAgent]# ./cybagent -a
        bash: ./cybagent: No such file or directory
        [Sushanth] : 'A' should be uppercase in cybAgent
    4. [Judy\] : I ran ps -ef | grep cybAgent  and got root 20980 99449 0 17:00 pts/1 00:00:00 grep --color=auto cybAgent
        [Sushanth] : looks like It is the process for command you ran. 

    I may be wrong as these are my assumptions based on description. But worth considering :)
    Happy scheduling.

    Thanks,
    Sushanth



  • 3.  RE: cybAgent script is missing when I install dseries 12.2

    Broadcom Employee
    Posted Nov 24, 2020 09:41 AM
    Hi,
    Please post the output of this command:
    ls -l /opt/CA/espdseries_R12_2/ESPSystemAgent/

    Also, you don't need to run startESP to start DE.  Just run startServer.
    Run these commands:
    cd /opt/CA/espdseries_R12_2/
    ./startServer 

    Let us know what you see.


    HTH.
    Nitin Pande

    ------------------------------
    Support
    Broadcom
    Toronto
    ------------------------------



  • 4.  RE: cybAgent script is missing when I install dseries 12.2

    Posted Mar 01, 2021 03:55 PM
    Sorry for the very long delay in response but Covid-19...

    This was due to an error in the database schema set up and once that was fixed, the issue resolved itself.