Good afternoon Community People, how are you?
Today, we did a change control with our Client to migrate CA-WA-DE R.11.3.2 to R.12.2.
The Client had all the events in HOLD status (HOLD COUNT=1) (about 400 events) and they decided to do a START COLD (start.type=COLD and start.type.level=0) and when they went to the EVENT perspective, the HOLD COUNT of all the events were changed to 0 and the events were released, and they stared to run.
My questions are:
1) Is it possible to change the HOLD COUNT from 1 to 0 doing a START COLD (start.type=COLD and start.type.level=0)?
2) What could have happened in this case?
Please, somebody has an idea about it...?
Thanks a lot...
Jesus Ostos.