Hi,
we have a WCC Server 11.4 SP5 with patch RO99200 running in Windows Server 2012 R2 Datacenter 64bits.We can access WCC from this server without any problem.
From another server, Windows Server 2016 Datacenter we can reach the WCC login screen but after entering user and password the screen is stuck showing only "CA Workload Automation Loading User Interface"
|
Source
|
Destination
|
Source Port
|
Destination Port
|
Purpose
|
|
WCC Client
|
WCC Server
|
Any
|
8005
|
Comms from user to GUI
|
|
WCC Client
|
WCC Server
|
Any
|
8080
|
Comms from user to GUI
|
|
WCC Client
|
WCC Server)
|
Any
|
10132
|
Comms from user to GUI
|
|
WCC Client
|
WCC Server
|
Any
|
10133
|
Comms from user to GUI
|
|
WCC Client
|
WCC Server
|
8443
|
8443
|
Comms from user to GUI
|
|
WCC Server
|
HWCC Client
|
8443
|
8443
|
Comms from GUI to user
|
In google Chrome, developer tools console I can see failed to load resourc: net::ERR_CONNECTION_RESET
On WCC server side I can see in CA-wcc.log
#Connection IO error
An existing connection was forcibly closed by the remote hosts
do you know why the WCC screen nevers loads completely?
thanks
José