igateway on Autosys server is not coming up

[RajiReddy Kondakalla]

Hi Team,

We installed new Autosys environment on RHEL 7. We noticed igateway says its running but we see the below logs in igateway.log.

[140228785665792] 09/25/20 21:37:42 ERROR :: TransportSenderHandler::loadSender : unable to load sender [ HTTP ] from image [ HTTPListener.so ] Error Code [10 ]
[140228785665792] 09/25/20 21:37:42 ERROR :: TransportSenderHandler::start : unable to load transport sender [ HTTP ]
[140228785665792] 09/25/20 21:37:42 FATAL :: Server::startSenders : Unable to start sender [ HTTP ]
[140228785665792] 09/25/20 21:37:42 FATAL :: Server::startSenders : unable to start senders
[140228785665792] 09/25/20 21:37:42 ERROR :: Server::start : Senders didnot get started as expected
[140228785665792] 09/25/20 21:37:42 FATAL :: main: Server failed to start

https://knowledge.broadcom.com/external/article/57636/itechnology-igateway-does-not-start-whic.html    followed the link but we are not able to fix the issue.

Please let me know if anyone has encountered the above issue.

Thanks,
Raj

[Chandrasekaran Venkataraman]

Maybe Port 5250 is in use by another program? Try `netstat -pan` as root or `lsof -i :5250` to see what process is using 5250.

[RajiReddy Kondakalla]

Hi Chandru,

We stopped all the services on the server, just tried the igateway, still no luck.

Thanks,
Raj