AutoSys Workload Automation

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Autosys internal accounts do not work

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  • 1.  Autosys internal accounts do not work

    Posted 05-12-2017 05:37 AM

    I have a problem with getting into WCC.

    All users I try are not able to log in.

    even ejmcommander can't do that. "it has no permission to log in to WCC"

    I tried EEM/Internal, AD accounts, I switch everything off. All configurations were faulty.

     

    My goal is to use AD groups for a permission reasons, but I cant enter WCC to enable that, because ejmcommander does not work.

     

    any ideas? thanks!



  • 2.  Re: Autosys internal accounts do not work
    Best Answer

    Posted 05-12-2017 07:13 AM

    you did pair WCC with your eEM?

    When you switch to AD ejmcommander goes away and you have to make yourself superuser, etc.

    it is all handled via eEM and the WCC application section. I suggest you take a step back.

    setup eEM the login to WCC as yourself. NOT EJMCommander.

    This is all SOP, if you are new to all this, please go step by step and do not just try to flip switches you may wind up breaking something.. 

     

    Good luck 



  • 3.  Re: Autosys internal accounts do not work

    Posted 05-12-2017 07:16 AM

    ok so basically I should have configured WCC and then switched to EEM

    Thanks for tip - I will try to make myself the superuser.



  • 4.  Re: Autosys internal accounts do not work

    Posted 05-12-2017 07:19 AM

    It all begins and ends with eEM. the second you bind eEM to AD you lose all internal account permissions and those in AD are the ones that get the permissions. don't even bother logging into WCC until you configure eEM to allow you to have the proper access. 

    Is there someone on your team familiar with the suite of tools ? 



  • 5.  Re: Autosys internal accounts do not work

    Posted 05-12-2017 07:25 AM

    Basically - it was configured by other, external team.

    Now we have a task to upgrade autosys to the newest version - which means fresh new installation + data import.

    I have managed to do the fresh installation, but I have a problem with WCC....

    EEM sees all AD accounts, my user has all possible roles, but I cant log in...

    I guess I need to step back for a while and read manual carefully once again.



  • 6.  Re: Autosys internal accounts do not work

    Posted 05-12-2017 07:32 AM

    The people that configured did NOT leave a runbook? wow.

    yes step back read and check. if you have all the access then you absolutely missed something.,., make sure the policies are NOT disabled. do a permissions check on your id within eEM. also make sure the WCC you are logging into is actually registered to the eEM you stood up. this is all in the docs.

    one step at a time. rule out eEM, then rule out WCC :-)



  • 7.  Re: Autosys internal accounts do not work

    Posted 05-12-2017 07:35 AM

    Thats why I try to configure it from the scratch  on separate test environment.
    If I learn everything, we will try to install it  and reimport all data from the old one.

    I have commander role but It doesn't let me in, I will try to follow your ideas and read some manual.

     

    Thanks for help!

     

    PS. If I find the solution, I will let you know



  • 8.  Re: Autosys internal accounts do not work

    Posted 05-12-2017 07:40 AM

    Good luck it's a heavy task. also make sure you are attached to the proper eem etc. this needs to be done from wcc_config CLI.. 



  • 9.  Re: Autosys internal accounts do not work

    Posted 05-12-2017 08:05 AM

    Thank you, basically its a good opportunity to learn sth  - I have no time limit, there is no rush...we want to do it correctly in unspecified future



  • 10.  Re: Autosys internal accounts do not work

    Posted 05-15-2017 04:46 AM

    hmm..I have no idea whats wrong here.

    WCC sees AD accounts, everything seems to be well connected...

    AD accounts have proper role, but I get:

     

    E150008: Login failed. The user is not authorized to use WCC.

     

     

    I verified all policies, everything is enabled as it should be :/



  • 11.  Re: Autosys internal accounts do not work

    Posted 05-15-2017 07:30 PM

    The user is missing WCC ApplicationAccess -> Launcher access?



  • 12.  Re: Autosys internal accounts do not work

    Posted 05-16-2017 02:02 AM

    It seems so.

    I cant login to WCC



  • 13.  Re: Autosys internal accounts do not work

    Broadcom Employee
    Posted 05-16-2017 03:53 AM

    Here is the link to documentation on CA WCC Policies.

    I would recommend you have it handy while playing with the policies.



  • 14.  Re: Autosys internal accounts do not work

    Posted 05-16-2017 08:24 AM

    ok It works now...

    default polices setup is different in new version.. Had to change it littlebiit - now it works correctly

    Thanks everyone for help.



  • 15.  Re: Autosys internal accounts do not work

    Posted 05-16-2017 11:41 AM

    i am very shocked no one left a runbook on how it was setup. when i consulted i always left the process laid out in doc form. whether people read it, well that's a different story,