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CA Tuesdays Tip: WAAE Patches Published Jul 30 - Fixes Post 11.3 SP1 Incr3

  • 1.  CA Tuesdays Tip: WAAE Patches Published Jul 30 - Fixes Post 11.3 SP1 Incr3

    Broadcom Employee
    Posted Jul 31, 2014 05:37 PM

    CA Tuesdays Tip By Stacey Ruggier Sr Support Engineer

     

    The following CA Workload Automation PTFs were published on 30-Jul-2014

     

    CA Workload Automation AE r11.3SP1:

     

    Published PTF #

    TestFix/PIB

    Problem Number

    Hyper

    Prereq / Coreq

    Platform

    Problem Description

    RO71970

    T43B538

    4202

    YES

    Prereq: RO68486

    Linux

    LNX-FIXES POST 11.3 SP1 INCR3

    RO71972

    T43B540

    4202

    YES

    Prereq: RO68504

    Solaris-Sparc

    SUN-FIXES POST 11.3 SP1 INCR3

    RO71971

    T42B272

    4202

    YES

    Prereq: RO68505

    Windows

    WIN-FIXES POST 11.3 SP1 INCR3

    RO71973

    T43B542

    4202

    YES

    Prereq: RO68506

    HPUX

    HP -FIXES POST 11.3 SP1 INCR3

    RO71969

    T43B541

    4202

    YES

    Prereq: RO68507

    AIX

    AIX-FIXES POST 11.3 SP1 INCR3

     

    The above PTFs are available for download from “Download Center“ page on CA Support Online.

    For more information on your CA Workload Automation product please visit the products home page on support.ca.com

    https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=8104

     

                          FIXES POST 11.3 SP1 INCR3

                         ----------------------------------------------------

     

                     Since the release of WAAE 11.3 SP1 INCR3, CA has

                     become aware of what seem to be isolated

                     incidents reported by several customers who have

                     implemented 11.3 SP1 INCR3.

     

                     Following are issues addressed in this fix:

     

                     01. BOX RUNS BUT ITS DECENDENTS DO NOT RUN

     

                     When restarting a new run of a box after

                     completing a previous run, the scheduler may not

                     reset all the jobs in the box to ACTIVATED. The

                     jobs in the box that are not reset do not execute

                     at their scheduled start time and  the top level

                     box remains in the RUNNING state indefinitely.

     

                     This issue is observed when users take manual

                     JOB_ON_HOLD actions on children while boxes are

                     running.

     

                     User kills or sends INACTIVE event to the

                     high-level box and force starts, it causes the

                     jobs to run fine.

     

                     Detailed autorep reports will show jobs in boxes

                     having the previous run number while the top

                     level box has a new assigned run number. The top

                     level box remains in the RUNNING state

                     indefinitely and manual intervention is required

                     to complete the box run. One visible indication

                     in the scheduler log may be the appearance of the

                     following catalog messages:

     

                     CAUAJM_I_40245 EVENT: STARTJOB

                     CAUAJM_I_40154 Already scheduled job Cannot start

                     job.

     

                     This issue affects multi-level box jobs (boxes

                     within boxes).

     

                     PROB#:  4184

     

                     02. JAVA SDK DUP WHERE CLAUSE

     

                     Duplicate, superfluous WHERE clauses can be

                     generated when using the Java SDK and making

                     calls to GetAlarmsWithFilterReq (or any of the

                     GetXXXWithFilterReq APIs) when the Filter has

                     either an AND or OR filter inside another AND or

                     OR filter. The lower filter has its AND/OR clause

                     duplicated in the resultant WHERE clause on the

                     Application Server.

     

                     This can also be manifest by WCC monitoring views

                     that have complex filters applied to them.

     

                     Example:

                     From within WCC creates a JSC View with an Alarm

                     filter that queries for 10 specific types of

                     Autosys Alarms. Save the view and refresh it, the

                     query sent to the Application Server will be

                     unnecessarily long/complex.

     

                     These superfluous WHERE clauses can cause the SQL

                     to execute much more slowly than it should,

                     perhaps causing timeouts or an unresponsive

                     Application Server. The long WHERE clauses will

                     show up in the Application Server log file when

                     there is a trace level of LIGHT.

     

                     The Java code may experience timeouts, the WCC

                     views many not refresh, and the Application

                     Server may appear to be hung and require a

                     restart.

     

                     PROB#:  4191

     

                     03. MULTIPLE FORCESTARTS CAUSES SCHED TO CORE

     

                     When multiple FORCE_STARTJOB events for the same

                     job are processed by the scheduler, a timing

                     issue causes the scheduler to access invalid

                     memory and abort ungracefully.

     

                     The scheduler aborts shortly while processing a

                     FORCE_STARTJOB event. The scheduler log should

                     show that it is processing multiple

                     FORCE_STARTJOB events.

     

                     The job flow is halted when the scheduler cores.

     

                     PROB#:  4202

     

                     04. ON_HOLD CREATES BAD BOX RUN

     

                     Jobs in a box do not execute with the proper run

                     number when they are taken OFF_HOLD.

     

                     When a box job has auto_hold attribute set, jobs

                     inside the box will not start even when the box

                     job goes into RUNNING state and JOB_OFF_HOLD is

                     issued.

     

                     Detailed reports shows that a job ran under the

                     previous run number with an incremented ntry

                     value.

     

                     Historical job reports may show as jobs as

                     missing from a box run.

     

                     PROB#:  4196

     

                     Below issue was a known issue prior to 11.3 SP1

                     INCR3. During rigorous testing of this fix, it

                     was found to be fixed partially in 11.3 SP1 INCR3.

                     So the partial solution has been removed and the

                     complete solution is being targeted for the next

                     published maintenance of 11.3.

     

                     JOB STATUS OUT OF SEQUENCE

     

                     When CA WAAE is running in Dual-Server mode,

                     scheduler copies the missing events from one

                     database to other database. If a RUNNING event is

                     copied from Secondary database to Primary

                     database, then scheduler may process the RUNNING

                     event after SUCCESS event due to wrong event

                     number, it will lead to job stay in RUNNING

                     status forever. It is intermittent issue.

     

                     PROB# 3866

     

                     Notes:

     

                      - This fix is generated off the r11.3 SP1 INCR3

                        code base. Applying this fix may potentially

                        regress any testfixes you have received and

                        applied above r11.3 SP1 INCR3. Please contact

                        CA technical support should you have any

                        questions or concerns in this area.

     

                      - This fix must be applied on machines having

                        Scheduler, Application Server or SDK(WCC).

                        It is not applicable to other installs.