PeopleSoft Agent Error

[Anon Anon]

We are installing the first PeopleSoft agent in our environment for one of our PS teams and have ran into a issue. We are getting the error PS OprID=pshrops not valid or not authorized for PRCSTYPE=SQR Report AND PRCSNAME=Q_TAXERR.

The team can excute this type with his ID by logging into PS with this user.

I have attached the agent parm.txt and the jil if anyone can see if we missed anything.

 

 

 

Attachment(s)

ps_job.txt   313 B 1 version

agentparm.txt   4 KB 1 version

[Stacey Ruggiero]

This error is explained on our wiki page: Troubleshooting CA WA Agent for PeopleSoft - CA Workload Automation Agents - 11.3.4 - CA Wiki

The agent checks whether a user is authorized to run a request. If the operator ID is invalid or unauthorized, you receive the following type of error message:

 

PS OprId=user not valid or not authorized for PRCSTYPE=type AND PRCSNAME=name 

 

To validate the operator ID, use the following SQL query:

 

select OPRID from PSOPRDEFN where OPRID = 'oprid' 

 

• oprid
  Specifies the operator ID to validate. Enclose the operator ID in single quotation marks.