AutoSys Workload Automation

 View Only
  • 1.  Incorrect Agent Heartbeat Frequency in CLI

    Posted Jun 02, 2014 11:26 AM

    Wondering if anybody experienced the same symptoms we have at our client ?

    The heartbeat frequency value for an agent from the CLI listagent is not the same as the value obtained from the Topololy agent details. 

    For example,  topology have the default of 5 min.  The CLI value will be 10 times ( or even 100 times )

    -> listagent agent("XYZ") verbose(true)

    XYZ                                            masking original value
    Status: Inactive
    Quiesced: No
    Address: ###.###.###.###        masking original value
    Port: #####                                masking original value
    Type: Windows
    Version: Release 11.3
    Character Code: ASCII
    SNMP Enabled: No
    Heartbeat Frequency: 500           <<< 100 times the default 5 min value
    Encryption Method: DES

    And if I refresh the agent definition, it will be correct for a little while.  This seems not repeatable, just occurs randomly.  Not sure if there is real impact yet ; but we do experience frequent agent inactive / active cycles.

     



  • 2.  Re: Incorrect Agent Heartbeat Frequency in CLI

    Broadcom Employee
    Posted Jun 18, 2014 01:28 AM

    Hi,

     

    Can you please raise a CA support ticket for the above problem. It needs further investigation.

     

    Thanks and regards,

    Ravi Kiran