Rally Software

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  • 1.  Watches, @Mention emails and Webhooks are not functioning consistantly

    Posted Mar 26, 2020 11:16 AM
    Edited by Neil Goodwin Mar 26, 2020 11:17 AM
    Hi Rally Team,

    Is there an update on this? Last night I tested watches and still have not received the emails.    
    This morning I tested watches, @ mentions, and notification rules and did not receive any emails on items I am watching or from @ mentions.​​  The only email I received was when someone added me as a watcher and on my notification rules.

    Is this consistent with what you are working on?



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    Regards,
    Neil Goodwin
    Sabre
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  • 2.  RE: Watches, @Mention emails and Webhooks are not functioning consistantly
    Best Answer

    Broadcom Employee
    Posted Mar 26, 2020 12:12 PM
    Hi Neil,

    We've got the dev team looking into this.  It's very high priority for us right now
    Original Message


  • 3.  RE: Watches, @Mention emails and Webhooks are not functioning consistantly

    Posted Mar 27, 2020 07:46 AM
    Just thought I'd add that our company has been encountering email problems in the past 24 hours due to multiple customer issues with the vendor FireEye which is currently being investigated. I'm not sure if this may be related to this issue.

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    Agile Coach
    Boston, MA
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    Original Message