Error when splitting a User Story

[Sheila Olds]

Hello!  I just had a SM call me that her team had a story they were not able to finish this iteration and they chose to split it. They followed the split procedure and got an error message that read "Story Splitting Failed: [unfinished] <then the user story name> could not be created:  Error setting value for field [Unified Parent] Allowed types are [Hierarchical Requirement.PortfolioItem/Feature" (it actually showed the story name, for these purposes, that is not necessary).

Any thoughts?  They choose not to create a parent story on purpose, but why are they getting this error?

The team is preparing for end of iteration which is TOMORROW, so any feedback is appreciated.  Thanks!

------------------------------
Senior Manager, Agility Delivery
AIG
------------------------------

[Niveditha (Nivi) Gadamchetty]

My team has reported the same issue as well. Iteration is ending today in our case. 
I think I'll just have a support ticket created.

------------------------------
Project Coordinator
John Deere
Cedar Falls, Iowa
------------------------------

[Sheila Olds]

Do you mind sharing that ticket number?  I am having trouble getting access to open tickets myself so wasn't able to open one.  Thanks!

------------------------------
Senior Manager, Agility Delivery
AIG
------------------------------

[Jarrod Reed]

As of yesterday afternoon there was a defect opened, DE61333 - Error When Splitting Stories.  It was almost ready to be tested when I checked on it at 4:22pm EST.

[Lauren Gilbertson]

Thank you Jarrod. We are experiencing the same here at Change Healthcare. I have not opened a ticket. Will this thread be updated when there is another update? Or is there another manner in which we can be added, so I am alerted when it's resolved?

------------------------------
Lauren Gilbertson
Lean Portfolio Manager
Change Healthcare
------------------------------

[Sheila Olds]

Is there an SLA on when this will be fixed.  Our teams are significantly impacted by this since this is their last day of iteration.  I wish they had finished everything and this was not an issue, but alas, some teams had stories they want to split.

Thanks so much!

------------------------------
Senior Manager, Agility Delivery
AIG
------------------------------

[Jarrod Reed]

DE61333 shows as closed.  Be sure to logout/login then confirm whether you are still seeing this issue.

[Lauren Gilbertson]

We have logged out and back in and are still receiving the same error.

 

Thank you,

Lauren

 

Lauren Gilbertson

Director, Portfolio and Program Management

SAFe® 4 PMPO, SAFe® 4 SASM

 

 

Remote, Wisconsin

C   608.778.2950

E   [e-mail]

 

 

This message is confidential, intended only for the named recipient(s) and may contain information that is privileged or exempt from disclosure under applicable law. If you are not the intended recipient(s), you are notified that the dissemination, distribution, or copying of this message is strictly prohibited. If you receive this message in error or are not the named recipient(s), please notify the sender by return email and delete this message.

[Sheila Olds]

Looks like it's been fixed for our instance.  Thanks!

------------------------------
Senior Manager, Agility Delivery
AIG
------------------------------

[Andrea Schilde]

Hello everyone,

this has indeed been fixed. A fix was released yesterday.

Best,

Andrea

------------------------------
Product Manager
Rally Software
------------------------------