As we have noted in the in-app notification on the new User Stories page (above), there are certain cases where the new page does not display the expected data for Rally users who use "epic" stories (stories nested under other stories). We understand that this creates confusion for our users and in those specific cases does not meet customer expectations.
We want to assure our customers that rely on epic stories that developing a solution to better meet those needs is an absolute priority. After researching how these differences manifest themselves and the impacts on users day to day usage of Rally, we are in the thick of trying to determine the best path forward for addressing the misalignment. To provide total transparency the appropriate solutions will take some time to develop given the many use cases our diverse customer base requires
Access to the previous version of the page:
Access to the previous version of the page will remain available from the new page until we have implemented a solution. If you are a user of epic stories, we recommend that you take advantage of this access for the time being. It's worth noting that we kept the URL of the new and old pages distinct so that users could easily bookmark the old page for everyday use.
Understanding the differences:
Because search and filters only affect the top layer of hierarchy, if you are a user of epic stories and use the new version of the User Stories page, the differences you can expect to encounter include:
For these reasons, we would again encourage users who use epic stories and rely on the features above to glean information from the User Stories page to continue using the previous version. In the meantime, we will continue to improve the features and functionality of the User Stories page to fit the workflows and needs of our wide customer base.
We are committed to improving the overall experience of Rally for all of users. As we have additional updates on the development to address these discrepancies we will share them here.
I wanted to share some updates that we have implemented for the new User Stories page based on all of the great feedback we have received.
User Stories page - Filters
We are looking for additional feedback from end-users of the User Stories page who's organization leverages User Story hierarchy (nesting) to map out their work.We understand the User Experience of the new User Stories page is different and this might take some getting used to.
What we would love to understand is:
If this is the case then we would love to talk to you to better understand your use cases. You can sign up for a call with us by following this link.
If these changes address your needs we'd love to hear from you as well. Please leave a message on this post.And please reach out if you have any questions.
Thank you and have a great weekend.
Best,Andrea & The Rally Product Team