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New UI - Projects bar overlapping page header

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  • 1.  New UI - Projects bar overlapping page header

    Posted 05-18-2020 01:03 PM

    Has anyone else run into this issue with the new UI? This is happening on one user out of 10 so far - but we haven't had everyone in the system yet. This is on a Test Case page using Chrome (latest version), with cache cleared, normal Windows DPI, resolution, etc. Doesn't matter if the window is full screen or resized. The overlap never changes based on any other changes (resolution, dpi, sizing, etc.)

    Any thoughts or suggestions? The rest of us are on the same version of Chrome and have no issues. So far, this user has only seen this on the Test Case UI.



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    - Keith Jones
    - MCIC Vermont
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  • 2.  RE: New UI - Projects bar overlapping page header

    Posted 05-18-2020 03:22 PM
    Hi Keith,

    I can let the product team know about this.  I'm noticing this user is using personalized navigation.  Are any other users using this without problems?


  • 3.  RE: New UI - Projects bar overlapping page header

    Posted 05-18-2020 04:35 PM
    The rest of us use personalized navigation without any side effects.

    ------------------------------
    - Keith Jones
    - MCIC Vermont
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  • 4.  RE: New UI - Projects bar overlapping page header

    Posted 05-18-2020 04:26 PM
    Has that user disabled browser extensions to see if any of those are causing an issue?


  • 5.  RE: New UI - Projects bar overlapping page header
    Best Answer

    Posted 05-19-2020 09:33 AM
    Okay, finally figured it out. We had checked font size and DPI on the windows side, but didn't realize there is also a font size setting in Chrome under Settings > Appearance. This user was set to Very Large - dropping it to Medium displayed the page normally, bumping it up to Large cut off less of the bar, making it slightly more usable. I'll follow up with support - not sure if it would be an accessibility issue for users with impaired vision or not. Thanks for the help all.

    ------------------------------
    - Keith Jones
    - MCIC Vermont
    ------------------------------



  • 6.  RE: New UI - Projects bar overlapping page header

    Posted 05-19-2020 09:50 AM
    Thank you for the follow up

    Regards


    Chas


    Sr. Project Manager IT Project Delivery, PMP

    Western Region

    Enterprise Desktop Field Services


    Tel: + 1 817 967 6680

    Mobile: + 1 817 209 4598

     E-mail: chas.chand@aa.com