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Filter in defects

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  • 1.  Filter in defects

    Posted 12-18-2019 01:34 PM
    I'm in the defect screen attempting to create a simple filter for a team member and exclude all defects that are closed or rejected. When the filter executes over the only two condition, I get all defects where the owner is not = to the name of the person I'm searching for. I can confirm that the person who has a task on the defect but is not the owner. I want to see simple results where the owner is = to the name in my filter, not if they had / have a task.




  • 2.  RE: Filter in defects
    Best Answer

    Posted 12-18-2019 04:42 PM
    Hi Jim,

    I'm not sure if I quite followed your comment about confirming if the person has a task however it is intended behavior to show child work items if the owner field matches your search.  Please see the following knowledge article:
    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=132270