Rally Software

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  • 1.  Printing a view to PDF is limited to one page

    Posted Aug 24, 2020 01:04 PM
    Hi,

    I am experiencing an issue where I have a custom view that has multiple custom apps in it, and when I select to print to PDF, it is supposed to print all pages.  About a month ago, the multiple pages are not printing.  It just prints one page, usually the one which I'm displaying on the screen.  I had another person try this out and they are getting the same issue.  I have all pages selected to print and it only prints one page.  My browser is Google Chrome, but it does it on any other browser.  

    Does anyone know what could be the issue?  We use this at the end of every iteration to capture team statuses for the iteration, across 12+ teams, and it is causing a lot of pain (I have to print each page individually into PDF and then combine the pages in Adobe Acrobat Pro.  Any assistance is greatly appreciated.

    Thank you,

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    Tony Soares
    Release Train Engineer
    UnitedHealthcare
    PA
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  • 2.  RE: Printing a view to PDF is limited to one page

    Broadcom Employee
    Posted Aug 25, 2020 01:24 PM
    Hi @Tony Soares,

    thank you for your message.

    This issue would be best handled by our support team. They are best equipped to help debug this issue and determine next steps.
    Please open a support case and our Support Team will be in touch shortly.

    Best,

    Andrea Schilde
    Product Owner  | Rally
    Broadcom

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    Product Manager
    Rally Software
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  • 3.  RE: Printing a view to PDF is limited to one page

    Posted Aug 25, 2020 03:12 PM
    Thanks Andrea,

    I opened up a support case.



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    Tony Soares
    Release Train Engineer
    UnitedHealthcare
    PA
    ------------------------------