Rally Software

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  • 1.  Usage metrics of custom Apps

    Posted Aug 20, 2020 02:47 PM
    Hi,

    Is there anyway to know the list of custom apps along with their usage information like number of instances, latest installation date, latest usage date, how many times used, owner of the app (who included the app under subscription app level) etc

    This helps us to to get to rid of unused apps from the catalog

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    Thanks,
    Divya
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  • 2.  RE: Usage metrics of custom Apps

    Posted Aug 24, 2020 09:13 AM
    Following!  This would be helpful for me too.  We have a large number of apps, dashboards, and custom reports, I'd love to lean that out especially if there are duplicates and/or unused ones.

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    Senior Manager, Agility Delivery
    AIG
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  • 3.  RE: Usage metrics of custom Apps

    Posted Aug 24, 2020 12:40 PM
    We would love this as well, and in addition it would really help to be able to see custom pages, who created them, last time they were used, etc. We have tons of custom pages shared in parts of our project hierarchy that are most likely no longer needed, but without being able to verify who created them and/or is using them we don't want to just start getting rid of pages.

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    Terry Ginzburg
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  • 4.  RE: Usage metrics of custom Apps
    Best Answer

    Broadcom Employee
    Posted Sep 10, 2020 01:40 PM
    Edited by Christopher Hackett Sep 11, 2020 03:54 PM

    Hello @Divya P, @Sheila Olds, @Terry Ginzburg, @Sheri Moore,

    we have provided our support team with a script that will pull the following data:

    Export for custom pages

    • pageHash/URL
    • PageLoad Count
    • Users
    • ProjectOID (or multiple ProjectOIDs indicative of Shared page)
    • (app) Panel names
    This data can be requested by a subscription admin via a support case.
    Please open a support case to request this data as Sev 4 level and exercise patience while it runs. Depending on how many requests we have in the pipeline at any given time, the delivery of this data to you can take a little time.

    Best,

    Andrea


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    Product Manager
    Rally Software
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  • 5.  RE: Usage metrics of custom Apps

    Posted Sep 10, 2020 05:23 PM
    Thank you Andrea

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    Thanks,
    Divya
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  • 6.  RE: Usage metrics of custom Apps

    Posted Sep 11, 2020 12:20 PM
    Thank you, Andrea! This is really helpful!

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    Terry Ginzburg
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