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URGENT and IMPORTANT Externally Sign In Issue

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  • 1.  URGENT and IMPORTANT Externally Sign In Issue

    Posted 05-20-2020 05:05 PM
    Hello All

    I am not getting much support from BroadCom Support desk so have resorted to posting on here

    Requesting anyone that can help

    I am unable to Sign In when trying to connect to Rally via an HTML file opening with live server

    I have been talking to Heena (Broadcom Employees but communications seems to have stopped)

    It is happening on all browsers which is why I think this is a Rally Issue

    SignIn credentials are fine as I can get to Rally1.rallydev.com fine if I type this in the address bar of any browser but I need to access Rally from an HTML file that I am writing (using VScode)

    I have upgraded my account to an Enterprise Account thinking that might have been the reason but it did not make a difference

    Broadcom Employees
    An answer would be most welcome but if none, please pass this onto the American Airlines Rally Account Manager as I must get a resolution to this

    Thank you in advance

    Chas






  • 2.  RE: URGENT and IMPORTANT Externally Sign In Issue
    Best Answer

    Posted 05-20-2020 05:27 PM
    Edited by Nik Antonelli 05-22-2020 04:15 PM
    Hi @Chas Chand,

    I detect a certian amount of frustration on your part. I will try to help as much as I can, but I am in a completely different timezone (UK) so will be signing off for the night soon. It is 10.20pm for me.

    In the last post that you made, you were using the App-external.html file. Unfortunately, this is not the right one if you are trying to play with code. You might want to look at this tool here:https://github.com/RallyApps/rally-app-builder​ It allows you to run a local server by running the 'rally-app-builder run&' command. This then serves up the pages based on the files determined by the App-debug.html file. THis file is created when you run the 'rally-app-builder build' after running the 'rally-app-builder init myApp' command

    If you want a quick tutorial on how to get yourself set up for what you want to do, the YouTube videos are probably the best starting point: https://www.youtube.com/watch?v=X7KvNWAqJY4

    ------------------------------
    Nik
    Ask me a question, I'm All Ears!
    Rally Sales Engineer
    Rally Software
    ------------------------------



  • 3.  RE: URGENT and IMPORTANT Externally Sign In Issue

    Posted 05-20-2020 05:36 PM
    Thank you And yes, somewhat frustrated

    It just happened to be that HTML file that day

    I am watching plenty of videos mostly by Dave Thomas (Ex Rally) and they are great

    I have app builder, git etc and using VScode to debug and as far as I know the only way I can get  an HTML file to run it Via Live Server

    I Understand the time difference (I am from West London originally)
    And will wait if course 

    I'll thank you in advance

    I'll watch a few more videos in the meantime

    Thank you

    (The Broadcom site has very poor navigation, not intuitive at all ��)

    Regards


    Chas


    Sr. Project Manager IT Project Delivery, PMP

    Western Region

    Enterprise Desktop Field Services


    Tel: + 1 817 967 6680

    Mobile: + 1 817 209 4598

     E-mail: chas.chand@aa.com







  • 4.  RE: URGENT and IMPORTANT Externally Sign In Issue

    Posted 05-21-2020 06:37 PM
    Nik

    Thank you very much

    I looked at the Rally App Builder and it's getting me past the sign screen !!!

    Now I can start looking at the code 

    Thank you so much again

    You are the Rally Oracle !!

    Regards


    Chas


    Sr. Project Manager IT Project Delivery, PMP

    Western Region

    Enterprise Desktop Field Services


    Tel: + 1 817 967 6680

    Mobile: + 1 817 209 4598

     E-mail: chas.chand@aa.com