Rally integration with TestRail error

[Charles Olagunju]

Hello RallySupport Team

 

I have been trying for days to establish a successful integration between TestRail and Rally using the push (defect) functionality. I reached out to the Gurock(TestRail team) and I was told it is a rally related error.

 

Error: Undefined property: stdClass::$Editors

 

Attached the error and integration plugin settings

 

Could you please advise of a possible solution at your earliest convenience.

 

Many thanks.

Charles

[David LeDeaux]

Hi Charles,

I'm not familiar with this particular application or its integration with Rally, but I do have a couple of observations.

First, the error that you've screenshotted isn't an error that is being directly sent by Rally.  That's not to say it isn't being caused by an error sent by Rally, only that we don't have any error messaging that looks like that.  It could still be an error on that view layer in TestRail due to an unexpected condition in a Rally response, if that makes sense.

The second observation is the other screenshot you have posted, which appears to be more configuration oriented, seems to be pointing directly to the UI URLs.  It's unlikely that the TestRail functions are designed to deal directly with the GUI so I'd like to propose a slight modification to that TestRail can be pointed at our API instead.  Let's try the following values:

Defect View Url

https://rally1.rallydev.com/slm/webservice/v2.0/defect/%id%​

Defect Add Url

https://rally1.rallydev.com/slm/webservice/v2.0/defect/create​

Let us know how that turns out!