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Cycle time app

  • 1.  Cycle time app

    Posted 05-04-2020 07:37 AM
    I am using the Rally Cycle Time Data App for building cycle time metrics.  It is strange that one team is working and getting the display of user stories but the other team just stopped working. There are no errors. What may I look for to resolve this issue?

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    Sherran Pool

    CSM |Scrum Master for zWIZARDz (CA-OPSMVS), and Heavy_Metal (CA-OPSMVS)

    Certified Scrum Master,SAFe 4 Certified Agilist

    Broadcom


     

    Office: 412-808-2805

    750 Holiday Drive, 3rd Floor | Pittsburgh, PA 15220 

    Sherran.Pool@broadcom.com | broadcom.com

     



  • 2.  RE: Cycle time app

    Posted 05-04-2020 07:43 AM
    Hi @Sherran Pool,

    When strange things happen, I normally open the developer tools in the browser I am using. Two places to look in there are: the console output - sometimes there is an error message there, the network traffic tab to see if any access failed.

    It's hard to diagnose from the behaviour of an when the screen either stays blank or plots a graph without any bars. Is either of these things happening? Can you post an screenshot from the team that it is failing for?


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    Nik
    Ask me a question, I'm All Ears!
    Rally Sales Engineer
    Rally Software
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  • 3.  RE: Cycle time app

    Posted 05-04-2020 07:48 AM
    Sorry not an engineer. I am a scrum master.    Where and how do I find tools?

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    Sherran Pool
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  • 4.  RE: Cycle time app

    Posted 05-04-2020 08:15 AM
      |   view attached
    See an error but don't know how to interpret it

    On Mon, May 4, 2020 at 8:08 AM Sherran Pool <sherran.pool@broadcom.com> wrote:
    image.png



    --

    Sherran Pool

    CSM |Scrum Master for zWIZARDz (CA-OPSMVS), and Heavy_Metal (CA-OPSMVS)

    Certified Scrum Master,SAFe 4 Certified Agilist

    Broadcom


     

    Office: 412-808-2805

    750 Holiday Drive, 3rd Floor | Pittsburgh, PA 15220 

    Sherran.Pool@broadcom.com | broadcom.com