Navigation bar has dissapeared?

[Lex Mooij]

Hi,

The navigation topbar has disappeared ,hampering us to work with Rally at the moment. The issue is appearing across users and browsers (tested Chrome, IE, firefox).

See attached printscreen.

How to resolve this?

[Nik Antonelli]

Hi Lex,

We became aware of this issue this morning. Our support team have raised it to the highest level and the engineering are looking into it.

The onyl workaround for the moment is to turn off Personalized Navigation and turn it back on again after we have found the problem.

To turn it off, you need to follow this procedure:

Note that this impacts only those who have enabled the new feature "Personalized Navigation" in Rally

• Try accessing the below URL
• https://rally1.rallydev.com/#notfounderror
• The page will display something like this
  
  

• On the top right corner where you account picture or a face icon is displayed, click on the drop down button and click on "New Features"
• 
• Uncheck the "Personal Navigation" option
• 

------------------------------
Nik
Rally Sales Engineer
Rally Software
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[Keith Jones]

You can also go to each page directly by URL. Here are some of the common pages:
https://rally1.rallydev.com/#/<your ID>/dashboard
https://rally1.rallydev.com/#/<your ID>/testcases
https://rally1.rallydev.com/#/<your ID>/iterationstatus
https://rally1.rallydev.com/#/<your ID>/userstories
https://rally1.rallydev.com/#/<your ID>/defects
https://rally1.rallydev.com/#/<your ID>/tasks
https://rally1.rallydev.com/#/<your ID>/workviews
https://rally1.rallydev.com/#/<your ID>/testfolders
https://rally1.rallydev.com/#/<your ID>/defectsuites

------------------------------
- Keith Jones
- MCIC Vermont
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[Mitch Goldman]

@Nik Antonelli

Is there an ETA as to when full functionality will be restored? ​

[David LeDeaux]

Hi Mitch,

We have our teams looking into it right now.  Once we determine the cause the resolution is usually pretty quick.  We're updating our status page and we'll let everyone know as soon as it's resolved there.

[David LeDeaux]

Hi Mitch,

Development believes they may have this resolved.  Can you see how it's looking now?

[David LeDeaux]

Hi Lex,

Development believes they may have this resolved.  Can you see how it's looking now?

[Mitch Goldman]

IT'S BACK!  

[Lex Mooij]

Yes, I can confirm it's back!