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Navigation bar has dissapeared?

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  • 1.  Navigation bar has dissapeared?

    Posted 01-08-2020 08:02 AM
      |   view attached
    Hi,

    The navigation topbar has disappeared ,hampering us to work with Rally at the moment. The issue is appearing across users and browsers (tested Chrome, IE, firefox).

    See attached printscreen.

    How to resolve this?




  • 2.  RE: Navigation bar has dissapeared?

    Posted 01-08-2020 08:12 AM
    Edited by Nik Antonelli 01-08-2020 08:16 AM
    Hi Lex,

    We became aware of this issue this morning. Our support team have raised it to the highest level and the engineering are looking into it.

    The onyl workaround for the moment is to turn off Personalized Navigation and turn it back on again after we have found the problem.

    To turn it off, you need to follow this procedure:

    Note that this impacts only those who have enabled the new feature "Personalized Navigation" in Rally
    • On the top right corner where you account picture or a face icon is displayed, click on the drop down button and click on "New Features"
    • Uncheck the "Personal Navigation" option


    ------------------------------
    Nik
    Rally Sales Engineer
    Rally Software
    ------------------------------



  • 3.  RE: Navigation bar has dissapeared?

    Posted 01-08-2020 09:16 AM
    You can also go to each page directly by URL. Here are some of the common pages:
    https://rally1.rallydev.com/#/<your ID>/dashboard
    https://rally1.rallydev.com/#/<your ID>/testcases
    https://rally1.rallydev.com/#/<your ID>/iterationstatus
    https://rally1.rallydev.com/#/<your ID>/userstories
    https://rally1.rallydev.com/#/<your ID>/defects
    https://rally1.rallydev.com/#/<your ID>/tasks
    https://rally1.rallydev.com/#/<your ID>/workviews
    https://rally1.rallydev.com/#/<your ID>/testfolders
    https://rally1.rallydev.com/#/<your ID>/defectsuites

    ------------------------------
    - Keith Jones
    - MCIC Vermont
    ------------------------------



  • 4.  RE: Navigation bar has dissapeared?

    Posted 01-08-2020 09:19 AM

    @Nik Antonelli

    Is there an ETA as to when full functionality will be restored? ​




  • 5.  RE: Navigation bar has dissapeared?

    Posted 01-08-2020 09:56 AM
    Hi Mitch,

    We have our teams looking into it right now.  Once we determine the cause the resolution is usually pretty quick.  We're updating our status page and we'll let everyone know as soon as it's resolved there.


  • 6.  RE: Navigation bar has dissapeared?

    Posted 01-08-2020 10:11 AM
    Hi Mitch,

    Development believes they may have this resolved.  Can you see how it's looking now?


  • 7.  RE: Navigation bar has dissapeared?
    Best Answer

    Posted 01-08-2020 10:12 AM
    Hi Lex,

    Development believes they may have this resolved.  Can you see how it's looking now?


  • 8.  RE: Navigation bar has dissapeared?

    Posted 01-08-2020 10:15 AM

    IT'S BACK!  

    Image result for much rejoicing




  • 9.  RE: Navigation bar has dissapeared?

    Posted 01-08-2020 10:29 AM
    Yes, I can confirm it's back!