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Test Folders - Chrome crashes when adding a parent test folder

  • 1.  Test Folders - Chrome crashes when adding a parent test folder

    Posted 5 days ago
    When we create a Test Folder and click the parent button to attach the folder to a parent, chrome freezes and after a min chrome shows the "Page Unresponsive" error.

    Opening Developer tools this is the URL that is being requested in the background with the button is pressed:
    https://rally1.rallydev.com/slm/webservice/v2.x/testfolder?compact=true&includePermissions=true&key=#######&fetch=ObjectID%2CProject%2CName%2CWorkspace%2CFormattedID&order=FormattedID%20DESC%2CObjectID&pagesize=50&query=(ObjectID#######)&restrictToEditAccess=true&start=1&projectScopeUp=false&projectScopeDown=false

    This is the error that displays in Chrome:


  • 2.  RE: Test Folders - Chrome crashes when adding a parent test folder

    Posted 5 days ago
    I just created a support ticket for this. We are also seeing the same issue, and it is happening with all work items. I tried portfolio items, stories, tasks and Rally hangs when trying to add a parent with any of these.

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    Project Coordinator
    John Deere
    Cedar Falls, Iowa
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  • 3.  RE: Test Folders - Chrome crashes when adding a parent test folder

    Broadcom Employee
    Posted 5 days ago
    @Niveditha (Nivi) Gadamchetty @Willa

    We just cleared an event that was causing issues throughout Rally with parenting items.
    I suggest a hard browser refresh (shift + browser refresh)​ and then try parenting again.

    Sorry for the disruption.​​​​​​


  • 4.  RE: Test Folders - Chrome crashes when adding a parent test folder

    Posted 5 days ago
    Thank you @nivi  @Cali McClung, we are validating and will provide feedback soon :)​​


  • 5.  RE: Test Folders - Chrome crashes when adding a parent test folder

    Posted 5 days ago
    WOOT! that seems to have done the trick thank you :)