Rally Software

  • Private Community
 View Only

  • 1.  "An error occured while loading your watches."

    Posted Jun 27, 2018 09:58 AM

    Every time I open a user story I see "An error occurred while loading your watches.  Please refresh the page."

    I do not have any watches.

    Is this a false error?

     



  • 2.  Re: "An error occured while loading your watches."

    Broadcom Employee
    Posted Jun 27, 2018 02:26 PM

    It looks like this was opened in the wrong product group, is this for Agile Central?



  • 3.  Re: "An error occured while loading your watches."

    Posted Jun 27, 2018 02:28 PM

    Yes, this is for Agile Central.

     

    Thanks,

    Maddy



  • 4.  Re: "An error occured while loading your watches."

    Broadcom Employee
    Posted Jun 27, 2018 02:34 PM

    Hi Maddy.

    We are aware of this issue. It has occurred a number of times in past few days.

     

     araed02  - I believe it was fixed. Do you know the status?

     

    Thanks,

    Sagi



  • 5.  Re: "An error occured while loading your watches."
    Best Answer

    Broadcom Employee
    Posted Jun 27, 2018 03:34 PM

    Hi Maddy, we were confident that a fix put into place yesterday had resolved the issue.  Unfortunately the issue reoccurred this morning.  Our teams are diligently monitoring and investigating the watches issue.  Sorry for the inconvenience on this issue.  It was posted to our status page and we will send out another update when it is fully resolved.  Stay tuned and subscribe for this and other important announcements.  CA Agile Central Status Page 

     

    Thanks,

    Edwin



  • 6.  Re: "An error occured while loading your watches."

    Posted Jun 27, 2018 03:48 PM

    Thanks Edwin!

     

    Thanks,

    Maddy



  • 7.  Re: "An error occured while loading your watches."

    Posted Jun 28, 2018 10:23 AM

    Not fixed today ☺

     

    Thanks,

    Maddy