I am the subscription admin. I have one user - who is a workspace admin - who does not have rollup hierarhcy working. For example, when I - or anyone else (even with just viewer permissions) - goes to the top node, they see 1500 user stories, 300 defects, and so on. When this particular user goes to the top node, she only sees the 3 user stories (mistakingly) assigned directly to the top node, 8 defects assigned to the top node, and so on. I'm at a loss. I've checked permissions, settings, etc. I've changed her permissoins to viewer, to subscription admin, etc - and still same issue. Any ideas?? is there some user setting somewhere to ignore hierarchy?