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Hierarchy workspace rollup not working for one user

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  • 1.  Hierarchy workspace rollup not working for one user

    Posted 10-13-2016 02:00 PM
    I am the subscription admin. I have one user - who is a workspace admin - who does not have rollup hierarhcy working. For example, when I - or anyone else (even with just viewer permissions) - goes to the top node, they see 1500 user stories, 300 defects, and so on.  When this particular user goes to the top node, she only sees the 3 user stories (mistakingly) assigned directly to the top node, 8 defects assigned to the top node, and so on.  I'm at a loss. I've checked permissions, settings, etc. I've changed her permissoins to viewer, to subscription admin, etc - and still same issue.  Any ideas??  is there some user setting somewhere to ignore hierarchy? 


  • 2.  Re: Hierarchy workspace rollup not working for one user
    Best Answer

    Broadcom Employee
    Posted 10-13-2016 03:02 PM
    This is probably a silly question but she does have "Show Items From: Child projects" set, correct? All you have to do is look at the URL she's viewing and confirm that there's a "d" after the project OID, as in https://rally1.rallydev.com/#/99999999999d/dashboard. It sure sounds as though she's not scoped down.


  • 3.  Re: Hierarchy workspace rollup not working for one user

    Posted 10-13-2016 04:06 PM
    We just figured that out - that's exacty what it was. Duh!