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Not able to connect to Rally
Anon Anon
Dec 04, 2015 03:32 PM
I was trying to integrate the Rally and Jira. I am able to connect to Jira. but not able to connect to ...
Anon Anon
Dec 04, 2015 03:57 PM
Please let me know your what is the problem. I am using the demo rally dev instance and using the exising ...
Legacy User
Dec 07, 2015 11:10 AM
Venkat, if you're having connection problems, I encourage you to submit a new case for Agile Central ...
1.
Not able to connect to Rally
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Anon Anon
Posted Dec 04, 2015 03:32 PM
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I was trying to integrate the Rally and Jira. I am able to connect to Jira. but not able to connect to Rally. Ref, Please see the error logs.
************************************************************************************************************
[2015-12-04 20:24:12 Z] WARN : RallyEIF::WRK::ConnectorRunner.acquire_lock - A LOCK.tmp file exists
[2015-12-04 20:24:12 Z] WARN : RallyEIF::WRK::ConnectorRunner.acquire_lock - A prior connector process (11892) did not clean up the lock file on termination, proceeding with this run
[2015-12-04 20:24:12 Z] INFO : RallyEIF::WRK::ConnectorRunner.show_logging_settings - Log file size set to 5242880
[2015-12-04 20:24:12 Z] INFO : RallyEIF::WRK::ConnectorRunner.show_logging_settings - Log files maximum count set to 10
[2015-12-04 20:24:13 Z] ANY : RallyEIF::WRK::ConnectorRunner.block in run - processing to commence using content from jira-rest_config.xml
[2015-12-04 20:24:13 Z] ANY : Class.read_config_file - jira-rest_config.xml last modified 2015-12-04 20:23:43 UTC, size: 4514 chars
[2015-12-04 20:24:14 Z] ANY : RallyEIF::WRK::RallyConnection.initialize - Initializing Rally connection version 4.10.0
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::RallyConnection.initialize - Rally Web Services version v2.0
[2015-12-04 20:24:14 Z] ANY : RallyEIF::WRK::JiraRestConnection.initialize - Initializing JIRA connection version 4.6.5
[2015-12-04 20:24:14 Z] INFO : Class.read_workflow_file - jira_workflow.xml
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::Connector.initialize - Ruby platform i386-mingw32
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::Connector.initialize - Ruby version 2.0.0
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::JiraRestConnection.connect - Connecting to JIRA at
http://localhost:8080
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::JiraRestConnection.connect - Using RallyJest version 1.3.2
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::JiraRestConnection.connect - Connected to JIRA at
http://localhost:8080,
(version 7.0.3)
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::JiraRestConnection.validate_project - Confirmed that Jira project ST is accessible
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::JiraRestConnection.connect - JIRA connection issue type: |Bug|
[2015-12-04 20:24:14 Z] INFO : RallyEIF::WRK::RallyConnection.connect - Connecting to Rally
[2015-12-04 20:24:17 Z] ERROR : RallyEIF::WRK::RallyConnection.rescue in connect - Could not connect to Rally at
https://demo-rally.rallydev.com/slm
using Username/Password credentials
[2015-12-04 20:24:17 Z] ERROR : RallyEIF::WRK::RallyConnection.initialize - unable to find default workspace Online Store
[2015-12-04 20:24:17 Z] INFO : RallyEIF::WRK::JiraRestConnection.disconnect - Disconnected from JIRA
[2015-12-04 20:24:17 Z] ANY : RallyEIF::WRK::ConnectorRunner.run_services - There was an error in processing so the Time File was not written
<?xml version="1.0"?>
<config>
<RallyConnection>
<Url>demo-rally.rallydev.com</Url>
<WorkspaceName>Online Store</WorkspaceName>
<Projects>
<Project>Shopping Team</Project>
</Projects>
<User>SECURED-dXDNTdNo/2ObPEXJI50nHA==</User>
<Password>SECURED-ZC/eMc3qp5Kl1oWJ0QXXOg==</Password>
<ArtifactType>Defect</ArtifactType>
<ExternalIDField>JiraKey</ExternalIDField>
<CrosslinkUrlField>JiraLink</CrosslinkUrlField>
<CopySelectors>
<CopySelector>State != Closed</CopySelector>
</CopySelectors>
<UpdateSelectors>
<UpdateSelector>Project.Name = "Shopping Team"</UpdateSelector>
</UpdateSelectors>
<FieldDefaults>
<Field><Name>Severity</Name><Default>Low</Default></Field>
</FieldDefaults>
</RallyConnection>
<JiraRestConnection>
<Url>
http://localhost:8080</Url>
<User>SECURED-eP6xkySns6wVmB0QblIl9Q==</User>
<Password>SECURED-eP6xkySns6wVmB0QblIl9Q==</Password>
<!-- If the jira server is behind a proxy, set the ProxyURL and if needed the ProxyUser and ProxyPassword -->
<!--
<ProxyURL>
http://your.proxy.com</ProxyURL>
<ProxyUser>SECURED-WA2Tw+88RVEjj9TeQ4spWg==</ProxyUser>
<ProxyPassword>SECURED-FA1NVJJ+puBVpx6zYZgueg==</ProxyPassword>
-->
<ArtifactType>Bug</ArtifactType>
<Project>ST</Project>
<ExternalIDField>RallyID</ExternalIDField>
<CrosslinkUrlField>RallyURL</CrosslinkUrlField>
<!-- Enable the WorkflowFile tag, referencing your work flow file, if you have setup a custom jira work flow -->
<!-- <WorkflowFile>my_workflow.xml</WorkflowFile> -->
<CopySelectors>
<CopySelector>Status != Closed</CopySelector>
</CopySelectors>
<UpdateSelectors>
<UpdateSelector>Status != Closed</UpdateSelector>
</UpdateSelectors>
<FieldDefaults>
<Field><Name>Severity</Name><Default>Low</Default></Field>
</FieldDefaults>
</JiraRestConnection>
<Connector>
<FieldMapping>
<Field><Rally>Name</Rally> <Other>Summary</Other></Field>
<Field><Rally>Description</Rally> <Other>Description</Other></Field>
</FieldMapping>
<OtherFieldHandlers>
<!-- Enable the JiraNewlineFieldHandler if want Rally Description break tags to be translated to newline characters. -->
<!-- You may not use multiple FieldHandlers for the same JIRA field though -->
<!--
<JiraNewlineFieldHandler>
<FieldName>Description</FieldName>
</JiraNewlineFieldHandler>
-->
<OtherEnumFieldHandler>
<FieldName>Status</FieldName>
<Mappings>
<Field><Rally>Submitted</Rally> <Other>Open</Other></Field>
<Field><Rally>Open</Rally> <Other>In Progress</Other></Field>
<Field><Rally>Reopened</Rally> <Other>Reopened</Other></Field>
<Field><Rally>Fixed</Rally> <Other>Resolved</Other></Field>
<Field><Rally>Closed</Rally> <Other>Closed</Other></Field>
</Mappings>
</OtherEnumFieldHandler>
</OtherFieldHandlers>
<RelatedObjectLinkers>
<RallyAttachmentLinker/>
<RallyJiraCommentLinker/>
</RelatedObjectLinkers>
</Connector>
<ConnectorRunner>
<Preview>False</Preview>
<LogLevel>INFO</LogLevel>
<!-- Add the COPY_RALLY_TO_JIRA if you want to enable bi-directional copying -->
<Services>COPY_JIRA_TO_RALLY, UPDATE_RALLYFIELDS_AND_OTHER</Services>
<!-- For the Email feature the following fields are available
The required fields are:
- Level Warning or Error
- SendEmailFrom An email address
- SendEmailTo An email address
- SMTPServer Fully qualified domain name or IP address
- SMTPPort Default SMTP port is 25, Default TLS SMTP Port is 587
The optional fields are:
- SMTPUser A valid user on the SMTP server
- SMTPPassword The password for this user
- SMTPSec tls or ssl
-->
<!--
<Emailer>
<Level>Warning</Level>
<SendEmailFrom>
conn_user@your_company.com
</SendEmailFrom>
<SendEmailTo>
reviewer@your_company.com
</SendEmailTo>
<SMTPServer>company_smtp_server</SMTPServer>
<SMTPPort>587</SMTPPort>
<SMTPUser>auth_user</SMTPUser>
<SMTPPassword>auth_password</SMTPPassword>
<SMTPSec>tls</SMTPSec>
</Emailer>
-->
</ConnectorRunner>
</config>
2.
Re: Not able to connect to Rally
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Anon Anon
Posted Dec 04, 2015 03:57 PM
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Please let me know your what is the problem. I am using the demo rally dev instance and using the exising username and password.
3.
Re: Not able to connect to Rally
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Legacy User
Posted Dec 07, 2015 11:10 AM
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Venkat, if you're having connection problems, I encourage you to submit a new case for Agile Central Support. Just click Get Support -> Create New Case. Thanks!
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