Symantec Access Management

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XAuthRadius Failover Issue

  • 1.  XAuthRadius Failover Issue

    Posted Jun 20, 2019 02:10 PM
    Hi All,

    We have XAuthRadius v6.2 integrated with CA SSO R12.7. XAuthRadius is used for MFA setup and NPS server acts as Radius server while CA SSO PS works as Radius client. The setup works fine with single NPS server.

    However, we are facing an issue with failover. When 2 NPS servers are added in radiusconfig file of CA SSO PS, request gets routed to both NPS servers. As per the document and my understanding, request should get redirected to 2nd NPS only when 1st NPS fails and reactivation time by default for 1st NPS is 300 secs. This is not working as expected. Due to this issue, the CA SSO PS is going unresponsive. We do not face any issue when we point CA SSO PS to single NPS server. 

    Has anyone come across this issue? Any suggestions/assistance here is much appreciated.

    Thanks,
    Nirmala