Getting error Jboss error freequently and due to which wamui is shutting down

[Viswanadha Kamballa]

Hi,

WAMUI is shutting down frequently and we could see below error in server.log. 

2019-09-26 09:18:09,106 ERROR [ims.ui] (http-cns006a021%2F10.245.6.150-8443-1) Page cannot be found. Please check the URL. (/iam/siteminder/console/)
2019-09-26 09:19:56,954 WARN [ims.tmt.EnvironmentService] (http-cns006a021%2F10.245.6.150-8443-1) * Starting environment: SiteMinder
2019-09-26 09:19:59,600 WARN [ConnectionManagedObject] (http-cns006a021%2F10.245.6.150-8443-1) Validating managed object connections...
2019-09-26 09:19:59,658 WARN [ConnectionManagedObject] (http-cns006a021%2F10.245.6.150-8443-1) Finished validating managed object conections.
2019-09-26 09:23:00,952 WARN [ims.tmt.WorkPointScriptsImportPlugin] (http-cns006a021%2F10.245.6.150-8443-1) WF is not enabled for environment: SiteMinder
2019-09-26 09:23:01,497 WARN [ims.tmt.EnvironmentService] (http-cns006a021%2F10.245.6.150-8443-1) * Started environment: SiteMinder
2019-09-26 09:23:09,777 INFO [com.ca.siteminder.uiagent.Connector] (http-cns006a021%2F10.245.6.150-8443-1) Establishing agent API connection for cns006a021
2019-09-26 10:06:16,093 INFO [org.jboss.bootstrap.microcontainer.ServerImpl] (JBoss Shutdown Hook) Runtime shutdown hook called, forceHalt: true
2019-09-26 10:06:17,702 WARN [ims.tmt.events] (JBoss Shutdown Hook) Attempting to shutdown long running events if any.
2019-09-26 10:06:17,707 WARN [ims.tmt.EnvironmentService] (JBoss Shutdown Hook) * Stopping environment: SiteMinder
2019-09-26 10:06:17,723 WARN [ims.tmt.EnvironmentService] (JBoss Shutdown Hook) * Stopped environment: SiteMinder
2019-09-26 10:06:34,853 INFO [org.jboss.bootstrap.microcontainer.ServerImpl] (JBoss Shutdown Hook) Shutdown complete 


Thanks,
Viswanadha.

[Osarobo Idehen]

​
Hello Viswanadha

Is your AdminUI installed on a Linux/Unix server?

If yes, the root cause of the Adminui stopping unexpectedly might be due to the fact that the process is not running in the background. If you are running the script : /bin/run.sh the adminui will start but once you will do CTRL+C or terminate your telnet session, your adminUI will stop


Possible solution:

Please apply below steps to prevent the Adminui from getting killed on exit:

1) In siteminder/adminui/bin/ directory run:

# ./run.sh

2) Hit "ctrl+z" to pause the program and get back to the shell;

sample output:

[1]+  Stopped                 ./run.sh

3) Type "bg" command to run it in the background :

# bg

sample output:

[1]+ ./run.sh &

 

4) Type below disown command for our job to keep from stopping on exit.

# disown -h %1

Note:

You should be in a bash environment

[TuQuynh Nguyen]

This is great information and comes at exactly the time I am rebuilding an updated version of the adminui 12.8cr2. Being only exposed to Windows/azure environments for the last few years I know how to set up these processes as services but when exposed to Linux, I am not as experienced with setting up these processes as ongoing processes either with older init or newer systemctl service definitions. The documentation just leaves the post configuration for Linux/unix to start standalone.sh to start the adminui for registration and then leaves out any information about post configuration for ongoing maintenance which requires the administrator to research the rest. I dp appreciate these community discussions as they will pertain to my situation at some point without having to go through support processes.

[Viswanadha Kamballa]

Thank you Osarobo Idehen, i have performed the steps you have given above and it's working now.

Thanks,
Viswanadha.

[Osarobo Idehen]

Thanks for the feedback! I am glad we could help!

Cheers!