Rest API webservices of Layer 7 Access Gateway is failing in SOAP UI client

[Prashant Sahu]

Hi Everyone,

We have recently enabled SOAP/REST Auth/AZ Webservices in our CA Secure Proxy Server by following CA Community guide and Broadcom document.

however when we are testing from SOAP Client, we receive below response.

We don't see any error in logs and receiving proper headers from Policy Server. Please help me with suggestion if anyone has already faced this issue and resolve it.


authazws.log - in logs we receive all headers from Policy server but it is not printing in SOAP Response. also we see SMSESSION is generated, if I use this SMSESSION token to Authorize user for resource still it fails. 

2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Entered login()
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Entered getFilterCtxDataForAuthAZ()
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - appId: app resource: /index.html
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header password : data not shown
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header action : POST
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header appid : app
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header resource : /index.html
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Printing Headers
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header content-length : 91
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_TIMETOEXPIRE : 7200
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_USERDN : CN=xxxxx,OU=xxxx,O=xxxx
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header Accept-Encoding : gzip,deflate
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_REALM : wsRealm
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_AUTHDIRNAMESPACE : LDAP:
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header authorization : data not shown
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_SDOMAIN : .xxxx.xxx
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_AUTHTYPE : Basic
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header password : data not shown
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_AUTHREASON : 0
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header host : xxxxx.xxxx..xxxxxxxx
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header action : POST
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header content-type : application/json
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header connection : Keep-Alive
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_SERVERSESSIONID : /WqY0ybgl1IxaACNAaVCsZVol1o=
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_AUTHDIRSERVER : xxxxxxxxxx:xxxxxxx
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_SERVERSESSIONSPEC : Ga9C4wYqm4tQF74nZgK7fkL7BShzS4rRlqL497ZnbSZBOLLaDtnPqBpKhDd1IYU1yDam7FE60isnT/+t2HWdo7G6LyX+jqeumzByO5IdO3kRPcdfILYUy1YbrATOBkNKbqjxOlONZxCioK2x90HV5u6aVkaHnqXvo8FHNnSeFnufRO1GfDBo7LcLpzuSyG7hAQNchPs/B2JdY+2OQHfdY7lCIbuJmfxvC3EfZkY0cgspEvQckFardQbbTrr6xDgU6C/VrN8b27boj6RgXCy8TTzxNFeZ6p7xoez30pxkNZ2GY6MQmxRu09vblnhSEvaBqWkJkxoYfREdnTqAPQyTmJN1QeHtFmYqqzvhswseLsJMgVCV/OuexRLFw/JjVHbH9a4T3zQersoRiji6PQaxG/+cuIN2uRw4f3AwbveNNvgZU0P0FxaFjw==
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header cookie : data not shown
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header resource : /index.html
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_SESSIONDRIFT : 0
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_REALMOID : 06-522b35e4-d55a-4370-86f6-edd45d55d553
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_AUTHDIROID : 0e-5920a6c1-1b3d-48ba-a8e7-acc608045ed6
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_AUTHDIRNAME : xxxxxxxxxxxxxx
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header appid : xxx
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_TRANSACTIONID : axxxxxxxxxxxxxxx
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_USER : xxxxx
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header SM_SERVERIDENTITYSPEC :
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Header user-agent : Apache-HttpClient/4.5.5 (Java/12.0.1)
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Done Printing Headers
2021-Feb-22 12:42:54,148 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Exit getFilterCtxData()
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogicBackend - ProcessRequest returned: -1
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Entered getResponseAttribute
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Leaving getResponseAttribute
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Entered getResponseAttribute
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Leaving getResponseAttribute
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Entered populateResponseAttributes
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: content-length
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_TIMETOEXPIRE
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_USERDN
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: Accept-Encoding
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_REALM
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_AUTHDIRNAMESPACE
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: authorization
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_SDOMAIN
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_AUTHTYPE
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: password
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_AUTHREASON
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: host
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: action
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: content-type
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: connection
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_SERVERSESSIONID
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_AUTHDIRSERVER
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_SERVERSESSIONSPEC
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: cookie
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: resource
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_SESSIONDRIFT
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_REALMOID
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_AUTHDIROID
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_AUTHDIRNAME
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: appid
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_TRANSACTIONID
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_USER
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: SM_SERVERIDENTITYSPEC
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - key: user-agent
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Leaving populateResponseAttributes
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Leaving login() returning: com.ca.soa.services.authaz.webservice.LoginResult@4a55d00b
2021-Feb-22 12:42:54,191 - DEBUG - com.ca.soa.services.authaz.webservice.ServiceLogic - Leaving login()