Hi use CA Advanced authentication.
I've a profile with AOTP_MOBILEAPP as 2nd factor. I did the enrollment with 3 different accounts and it worked. (enroll and auth)
Now I don't have that smartphone anymore and I would like to do the re-enrollment.
How can I do ?
From admin console I tried to delete the device on the users to whom a profile with both OTP & PUSH was associated.
When I enter a PUSH protected application it makes me do the enrollment.
But when I enter an application protected by OTP, it keeps asking me for the OTP.
How can I force enrollment for a user? Or how can I make strong auth forget that user ?