Symantec Access Management

 View Only
Expand all | Collapse all

Failed to Start the LLAWP process:LowLevelAgent.LLAWPExec.Failed (Permission denied)

  • 1.  Failed to Start the LLAWP process:LowLevelAgent.LLAWPExec.Failed (Permission denied)

    Posted Dec 20, 2019 10:10 AM
    Edited by Lavanya Ravula Dec 20, 2019 10:10 AM
    Hi,

    I had an issue to start the LLAWP process:LowLevelAgent.LLAWPExec.Failed(Permission denied) I tried clearing all the semaphores and restarted the process it was working but " I need to know - what are the minimum permissions required to the files and folder for the "apache" user to access read and write?? is there any limit for that?? ". Can you please let me know the details, Please find the below details of the siteminder errors that I came across -

    [13/Dec/2019:13:58:26] [Info] [CA WebAgent IPC] [2949] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0xf49c894e

    [13/Dec/2019:13:58:26] [Error] [CA WebAgent IPC] [2949] [CSmIpcEvent::CSmIpcEvent] Error initializing semaphore -1

    [13/Dec/2019:13:58:26] [Error] [CA WebAgent IPC] [2949] [CSmSem::GetValue] Error performing GETVAL operation on semaphore -1 - Invalid argument (22)

    [13/Dec/2019:13:58:26] [Info] [CA WebAgent IPC] [2949] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0xf49c894e

    [13/Dec/2019:13:58:26] [Error] [CA WebAgent LLAWP] [2949] [Failed to send shutdown signal to the LLAWP. Ensure that the process is running and the path to the WebAgent.conf is correct.]

    [Fri Dec 13 13:58:36.445944 2019] [suexec:notice] [pid 2975] AH01232: suEXEC mechanism enabled (wrapper: /opt/rh/httpd24/root/usr/sbin/suexec)

    CSmLowLevelAgent: Permission denied

    cannot open file: /opt/app/siteminder/webagent/resources/AgentFramework_en.properties

    [13/Dec/2019:13:58:36] [Error] SiteMinder Agent

    Failed to Start the LLAWP process.

    LowLevelAgent.LLAWPExec.Failed (Invalid argument)

    nm: '/opt/rh/httpd24/root/etc/httpd/bin/httpd': No such file

    [Fri Dec 13 13:58:41.492926 2019] [sm:warn] [pid 2975] Siteminder Web Agent: restart not supported.

    [Fri Dec 13 13:58:41.494360 2019] [lbmethod_heartbeat:notice] [pid 2975] AH02282: No slotmem from mod_heartmonitor

    [Fri Dec 13 13:58:41.496740 2019] [mpm_prefork:notice] [pid 2975] AH00163: Apache/2.4.34 (Red Hat) OpenSSL/1.0.2k-fips configured -- resuming normal operations

    [Fri Dec 13 13:58:41.496770 2019] [core:notice] [pid 2975] AH00094: Command line: '/opt/rh/httpd24/root/usr/sbin/httpd -D FOREGROUND'

    [Fri Dec 13 14:00:18.462563 2019] [mpm_prefork:notice] [pid 2975] AH00170: caught SIGWINCH, shutting down gracefully

    [13/Dec/2019:14:00:19] [Info] [CA WebAgent IPC] [3261] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0xf49c894e

    [13/Dec/2019:14:00:19] [Error] [CA WebAgent IPC] [3261] [CSmIpcEvent::CSmIpcEvent] Error initializing semaphore -1

    [13/Dec/2019:14:00:19] [Error] [CA WebAgent IPC] [3261] [CSmSem::GetValue] Error performing GETVAL operation on semaphore -1 - Invalid argument (22)

    [13/Dec/2019:14:00:19] [Info] [CA WebAgent IPC] [3261] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0xf49c894e

    [13/Dec/2019:14:00:19] [Error] [CA WebAgent LLAWP] [3261] [Failed to send shutdown signal to the LLAWP. Ensure that the process is running and the path to the WebAgent.conf is correct.]

    [Fri Dec 13 14:00:31.945872 2019] [suexec:notice] [pid 3323] AH01232: suEXEC mechanism enabled (wrapper: /opt/rh/httpd24/root/usr/sbin/suexec)

    [13/Dec/2019:14:00:31] [Info] [CA WebAgent LLAWP] [3324] [LLAWP Monitor: LLAWP has been started.]

    [13/Dec/2019:14:00:31] [Warning] SiteMinder Agent

    Siteminder Web Agent not having write permissions on host configuration file. Shared secret roll-over may not be supported.

    Permission denied. Please assign write privileges to the user apache for the file /opt/app/siteminder/webagent/config/SmHost.conf

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x6b9c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x6b9c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4292612 using key 0x6b9c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSharedSegment::smalloc] Created shared memory segment 0 using key 0x6c9c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0xf49c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4325381 using key 0xf49c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x329c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4358150 using key 0x329c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x6a9c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSharedSegment::smalloc] Created shared memory segment 32769 using key 0x619c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4390919 using key 0x6a9c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSharedSegment::smalloc] Created shared memory segment 65538 using key 0x699c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x339c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4423688 using key 0x339c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSharedSegment::smalloc] Created shared memory segment 98307 using key 0x629c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x349c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4456457 using key 0x349c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSharedSegment::smalloc] Created shared memory segment 131076 using key 0x639c894e

    File open error.: Permission denied

    [13/Dec/2019:14:00:33] [Error] SiteMinder Agent

    Unable to open file.

    LLAWP failed to open log file '/siteminder/webagent/log/wa.log'. Check disk space, permissions and configuration.

    File open error.: Permission denied

    [13/Dec/2019:14:00:33] [Error] SiteMinder Agent

    Unable to open file.

    LLAWP failed to open log file '/siteminder/webagent/log/wa_trace.log'. Check disk space, permissions and configuration.

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x669c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4489226 using key 0x669c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x679c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4521995 using key 0x679c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x6c9c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4554764 using key 0x6c9c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSharedSegment::smalloc] Created shared memory segment 163845 using key 0x659c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x689c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4587533 using key 0x689c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Attempted to attach to non-existent semaphore with key 0x699c894e

    [13/Dec/2019:14:00:33] [Info] [CA WebAgent IPC] [3325] [CSmSem::getSem] Created semaphore 4620302 using key 0x699c894e

    nm: '/opt/rh/httpd24/root/etc/httpd/bin/httpd': No such file

    [Fri Dec 13 14:00:36.995341 2019] [sm:warn] [pid 3323] Siteminder Web Agent: restart not supported.

    [Fri Dec 13 14:00:36.996695 2019] [lbmethod_heartbeat:notice] [pid 3323] AH02282: No slotmem from mod_heartmonitor

    [Fri Dec 13 14:00:36.999034 2019] [mpm_prefork:notice] [pid 3323] AH00163: Apache/2.4.34 (Red Hat) OpenSSL/1.0.2k-fips configured -- resuming normal operations

    [Fri Dec 13 14:00:36.999059 2019] [core:notice] [pid 3323] AH00094: Command line: '/opt/rh/httpd24/root/usr/sbin/httpd -D FOREGROUND'


  • 2.  RE: Failed to Start the LLAWP process:LowLevelAgent.LLAWPExec.Failed (Permission denied)
    Best Answer

    Broadcom Employee
    Posted Dec 23, 2019 02:20 AM
    Hi,

    The problem seems to be here :

    Unable to open file.

    LLAWP failed to open log file
    '/siteminder/webagent/log/wa.log'. Check disk space, permissions and
    configuration.

    File open error.: Permission denied

    The /siteminder/webagent/log/wa.log and directories should have the
    permissions for read and write to the user which runs apache (usually
    defined in httpd.conf).

    I hope this helps,

    Best Regards,
    Patrick