Layer7 Access Management - Ask a Question, Get an Answer (Nov 1 - Nov 8)

[System]

It's great that we have such vibrant communities to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the communities is to respond to every members' question so that no one goes away "empty handed". 

• Shoutout to the following members who provided tips and assisted with unanswered questions this past week. Thank you for all your help!
  • Patrizio Begni
  • Richard Faust
  • Peter Burant
  • Sung Hoon Kim
  • Patrick Dussault
  • Joseph Rahme
  • William Miller
  • Hongxu Liu

Think you have a potential answer, Jump In!

Help a Fellow Community Member Out!

Here's the list of unanswered questions for this coming week. Grab one!

There are ZERO questions without a response this week. Great work everyone!

Thank You All for Your Efforts!  

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Chris Hackett
Community Manager, Broadcom Enterprise Software Division
Broadcom Inc.
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[William Miller]

Thank you Chris

[Nazeer Ahmed]

Hi,

When iI'm trying to start policy server from smuser I'm getting the below error.
"Policy Server did not start properly. Please check the logs for more details"
Please help me fixing this issue.
The log details provided below:

smps.log

[8660/140427293960000][Wed Nov 06 2019 06:03:41][CServer.cpp:5162][INFO][sm-Server-01430] Logging and Trace output in local time. TimeZone: [GMT+0:00]. Daylight Savings: 0
[8660/140427293960000][Wed Nov 06 2019 06:03:41][CServer.cpp:5258][INFO][sm-Server-07026] In-Memory tracing is disabled.
[8660/140427293960000][Wed Nov 06 2019 06:03:41][SmEventTrap.cpp:388][INFO][sm-Server-02500] Loading event handler '/root/CA/siteminder/lib/libXPSAudit.so'
[8660/140427293960000][Wed Nov 06 2019 06:03:41][SmEventTrap.cpp:402][INFO][sm-Server-02510] Initializing event handler '/root/CA/siteminder/lib/libXPSAudit.so'
[8660/140427293960000][Wed Nov 06 2019 06:03:41][CServer.cpp:4071][INFO][sm-Server-03540] Product: SiteMinder Policy Server
[8660/140427293960000][Wed Nov 06 2019 06:03:41][CServer.cpp:4072][INFO][sm-Server-03550] Version: 12.8; Update: 03.00; Build: 2138; CR: 00;
[8660/140427293960000][Wed Nov 06 2019 06:03:41][CServer.cpp:4075][INFO][sm-Server-03570] Starting up Application: smpolicysrv.
[8660/140427293960000][Wed Nov 06 2019 06:03:41][CServer.cpp:8201][INFO][sm-Server-04190] Setting the server suspend state for reason 4. The server will stop serving requests.
[8660/140427293960000][Wed Nov 06 2019 06:03:41][CServer.cpp:4092][INFO][sm-Server-01800] Logger initialized successfully
[8660/140427293960000][Wed Nov 06 2019 06:03:41][CSmRadiusLogger.cpp:53][INFO][sm-Server-01320] RADIUS server is disabled
[8660/140427293960000][Wed Nov 06 2019 06:04:26][SmPolicyServer.cpp:678][ERROR][sm-Server-05300] Failed to create the Management Command Listener
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4201][INFO][sm-Server-04430] Policy Server employing classic SiteMinder and FIPS-140 cryptographic algorithms.
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:7516][INFO][sm-Server-02150] Agent API TCP port: 44442
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:7543][INFO][sm-Server-02180] Admin TCP port: 44444
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:7552][INFO][sm-Server-02200] Admin UDP port: 44444
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:7571][INFO][sm-Server-02230] Radius accounting port: Disabled
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:7580][INFO][sm-Server-02250] Radius authentication port: Disabled
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4239][INFO][sm-Server-03580] Linux 3.10.0-957.12.2.el7.x86_64
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4252][INFO][sm-Server-02110] Product=Policy Server,Platform=Linux 3.10.0-957.12.2.el7.x86_64,Version=12.8,Update=03.00,Label=2138,Crypto=128,UTC=1573020266,TZ=0
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4840][INFO][sm-Server-01990] ===================================================================================
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4841][INFO][sm-Server-02000] System Statistics
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4847][INFO][sm-Server-02010] Available file descriptors: 12000
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4858][INFO][sm-Server-02020] Thread pool limit: 8
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4878][INFO][sm-Server-02030] Thread pool: Msgs=0 Throughput=0.000000/sec Response Time=0.000000ms Wait Time In Queue=0.000000ms Max HP Msg=0 Max NP Msg=0 Current Depth=0 Max Depth=0 Current High Depth=0 Current Norm Depth=0 Current Threads=0 Max Threads=0 Busy Threads=0
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4886][INFO][sm-Server-02040] Connections: Current=0 Max=0 Limit=256 Exceeded limit=0
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4889][INFO][sm-Server-01990] ===================================================================================
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4288][INFO][sm-Server-03930] ThreadPool using priority thread count : 5
[8660/140427293960000][Wed Nov 06 2019 06:04:26][CServer.cpp:4335][INFO][sm-Server-01810] Initialized Monitoring API

Regards,
Nazeer

[System]

Hi Nazeer - Please post this as a new discussion so people see it and can respond. Thanks! Chris

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Chris Hackett
Community Manager, Broadcom Enterprise Software Division
Broadcom Inc.
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[System]

Never mind. Looks like you already did:)

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Chris Hackett
Community Manager, Broadcom Enterprise Software Division
Broadcom Inc.
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