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500 Error seen on HTTPD logs in Access Gateway

  • 1.  500 Error seen on HTTPD logs in Access Gateway

    Posted Jul 30, 2020 10:54 AM
    Hi Team,

    I am facing an issue within Access Gateway where one of the virtual host URL starts throwing http 500 status in the access logs.This virtual host is configured to be used as AuthAz service URL. This has been occuring multiple times in a week and I am not sure of the root cause. From your experience what all can be possible caused for this issue. 

    Log sample: 

    172.18.87.97 - - [29/Jul/2020:20:11:44 -0400] "POST /authazws/auth HTTP/1.1" 200 359 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:11:45 -0400] "POST /authazws/auth HTTP/1.1" 200 359 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:11:45 -0400] "POST /authazws/auth HTTP/1.1" 200 359 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:11:46 -0400] "POST /authazws/auth HTTP/1.1" 200 359 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:11:51 -0400] "POST /authazws/auth HTTP/1.1" 200 359 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:11:53 -0400] "POST /authazws/auth HTTP/1.1" 200 359 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:11:53 -0400] "POST /authazws/auth HTTP/1.1" 200 329 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:11:57 -0400] "POST /authazws/auth HTTP/1.1" 500 61 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:12:12 -0400] "POST /authazws/auth HTTP/1.1" 500 61 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:12:18 -0400] "POST /authazws/auth HTTP/1.1" 500 61 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:12:42 -0400] "POST /authazws/auth HTTP/1.1" 500 61 "-" "-" "<URL>"
    172.18.87.97 - - [29/Jul/2020:20:12:45 -0400] "POST /authazws/auth HTTP/1.1" 500 61 "-" "-" "<URL>"