Symantec Access Management

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  • 1.  CA SSO 12.8.02 Google Integration

    Posted Dec 11, 2019 11:54 PM
    Hi All, 

    I have integrated CA SSO 12.82 with Google IDP with partnership federation. However, I got following error. 

    After google successful authentication, its shows me connection timeout error. 

    [12/12/2019][04:20:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:20:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:20:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:20:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:21:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:21:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:21:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:21:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out)]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][Ending the session.]

    [12/12/2019][04:21:01][4866][140180963440384][][SSLHandler][endSession][start]

    [12/12/2019][04:21:01][4866][140180963440384][][SSLHandler][endSession][end]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][shouldRetry][Enter.  Retry Count = 0]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][shouldRetry][No HTTP Status code and less than maximum retry count.  Should retry.]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][shouldRetry][exit]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][Retrying the connection.]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][enter]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][methodName][Authentication Procool is Basic over SSL.  Setting up URL.]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][protocol = https:]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][authenticationProtocol = 2]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][host:  accounts.google.com/172.217.25.45]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][port:  443]

    [12/12/2019][04:21:01][4866][140180963440384][][Srca][invoke][timeout:  0]

    [12/12/2019][04:21:01][4866][140180963440384][][SSLHandler][startSession][enter]

    [12/12/2019][04:21:01][4866][140180963440384][][SSLHandler][startSession][ip=accounts.google.com/172.217.25.45

    ]

    [12/12/2019][04:21:01][4866][140180963440384][][SSLHandler][startSession][portNum=443

    ]

    [12/12/2019][04:21:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:21:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:21:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:21:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:22:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:22:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:22:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:22:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:22:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:22:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:22:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:22:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:23:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:23:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:23:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:23:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out)]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][Ending the session.]

    [12/12/2019][04:23:08][4866][140180963440384][][SSLHandler][endSession][start]

    [12/12/2019][04:23:08][4866][140180963440384][][SSLHandler][endSession][end]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][shouldRetry][Enter.  Retry Count = 1]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][shouldRetry][No HTTP Status code and less than maximum retry count.  Should retry.]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][shouldRetry][exit]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][Retrying the connection.]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][enter]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][methodName][Authentication Procool is Basic over SSL.  Setting up URL.]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][protocol = https:]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][authenticationProtocol = 2]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][host:  accounts.google.com/172.217.25.45]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][port:  443]

    [12/12/2019][04:23:08][4866][140180963440384][][Srca][invoke][timeout:  0]

    [12/12/2019][04:23:08][4866][140180963440384][][SSLHandler][startSession][enter]

    [12/12/2019][04:23:08][4866][140180963440384][][SSLHandler][startSession][ip=accounts.google.com/172.217.25.45

    ]

    [12/12/2019][04:23:08][4866][140180963440384][][SSLHandler][startSession][portNum=443

    ]

    [12/12/2019][04:23:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:23:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:23:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:23:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:24:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:24:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:24:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:24:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:24:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:24:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:24:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:24:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:25:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:25:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:25:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:25:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:25:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:25:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out)]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][Ending the session.]

    [12/12/2019][04:25:15][4866][140180963440384][][SSLHandler][endSession][start]

    [12/12/2019][04:25:15][4866][140180963440384][][SSLHandler][endSession][end]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][shouldRetry][Enter.  Retry Count = 2]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][shouldRetry][No HTTP Status code and less than maximum retry count.  Should retry.]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][shouldRetry][exit]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][Retrying the connection.]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][enter]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][methodName][Authentication Procool is Basic over SSL.  Setting up URL.]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][protocol = https:]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][authenticationProtocol = 2]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][host:  accounts.google.com/172.217.25.45]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][port:  443]

    [12/12/2019][04:25:15][4866][140180963440384][][Srca][invoke][timeout:  0]

    [12/12/2019][04:25:15][4866][140180963440384][][SSLHandler][startSession][enter]

    [12/12/2019][04:25:15][4866][140180963440384][][SSLHandler][startSession][ip=accounts.google.com/172.217.25.45

    ]

    [12/12/2019][04:25:15][4866][140180963440384][][SSLHandler][startSession][portNum=443

    ]

    [12/12/2019][04:25:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:25:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:26:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:26:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:26:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:26:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:26:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:26:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:26:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:26:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:27:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:27:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:27:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:27:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:27:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:27:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out)]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][Ending the session.]

    [12/12/2019][04:27:22][4866][140180963440384][][SSLHandler][endSession][start]

    [12/12/2019][04:27:22][4866][140180963440384][][SSLHandler][endSession][end]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][shouldRetry][Enter.  Retry Count = 3]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][shouldRetry][No HTTP Status code and less than maximum retry count.  Should retry.]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][shouldRetry][exit]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][Retrying the connection.]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][enter]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][methodName][Authentication Procool is Basic over SSL.  Setting up URL.]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][protocol = https:]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][authenticationProtocol = 2]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][host:  accounts.google.com/172.217.25.45]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][port:  443]

    [12/12/2019][04:27:22][4866][140180963440384][][Srca][invoke][timeout:  0]

    [12/12/2019][04:27:22][4866][140180963440384][][SSLHandler][startSession][enter]

    [12/12/2019][04:27:22][4866][140180963440384][][SSLHandler][startSession][ip=accounts.google.com/172.217.25.45

    ]

    [12/12/2019][04:27:22][4866][140180963440384][][SSLHandler][startSession][portNum=443

    ]

    [12/12/2019][04:27:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:27:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:28:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:28:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:28:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:28:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:28:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:28:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:28:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:28:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:29:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:29:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:29:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:29:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:29:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:29:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out)]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][Ending the session.]

    [12/12/2019][04:29:29][4866][140180963440384][][SSLHandler][endSession][start]

    [12/12/2019][04:29:29][4866][140180963440384][][SSLHandler][endSession][end]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][shouldRetry][Enter.  Retry Count = 4]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][shouldRetry][No HTTP Status code and less than maximum retry count.  Should retry.]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][shouldRetry][exit]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][Retrying the connection.]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][enter]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][methodName][Authentication Procool is Basic over SSL.  Setting up URL.]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][protocol = https:]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][authenticationProtocol = 2]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][urlString = https://accounts.google.com:443/o/oauth2/token]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][host:  accounts.google.com/172.217.25.45]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][port:  443]

    [12/12/2019][04:29:29][4866][140180963440384][][Srca][invoke][timeout:  0]

    [12/12/2019][04:29:29][4866][140180963440384][][SSLHandler][startSession][enter]

    [12/12/2019][04:29:29][4866][140180963440384][][SSLHandler][startSession][ip=accounts.google.com/172.217.25.45

    ]

    [12/12/2019][04:29:29][4866][140180963440384][][SSLHandler][startSession][portNum=443

    ]

    [12/12/2019][04:29:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:29:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:30:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:30:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:30:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:30:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:30:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:30:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:30:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:30:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:31:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:31:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:31:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:31:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]

    [12/12/2019][04:31:08][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:31:08][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:31:37][4866][140180963440384][][Srca][invoke][Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out)]

    [12/12/2019][04:31:37][4866][140180963440384][][Srca][invoke][Ending the session.]

    [12/12/2019][04:31:37][4866][140180963440384][][SSLHandler][endSession][start]

    [12/12/2019][04:31:37][4866][140180963440384][][SSLHandler][endSession][end]

    [12/12/2019][04:31:37][4866][140180963440384][][Srca][shouldRetry][Enter.  Retry Count = 5]

    [12/12/2019][04:31:37][4866][140180963440384][][Srca][shouldRetry][Either the maxRetry count has been hit or status code null indicates do not retry.]

    [12/12/2019][04:31:37][4866][140180963440384][][Srca][shouldRetry][exit]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][MessageDispatcher.java][dispatchMessage][Dispatcher object thrown unknown exception while processing the message. Message: Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out).]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][MessageDispatcher.java][dispatchMessage][Exception:

    com.ca.sso.smssl.SMSSLException: Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out)

    at com.ca.sso.smssl.socket.SMSSLSocketImpl.<init>(SMSSLSocketImpl.java:91)

    at com.ca.sso.smssl.socket.SMSSLSocket.getSMSSLSocket(SMSSLSocket.java:103)

    at com.netegrity.srca.connection.SSLHandler.startSession(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.srca.Srca.invoke(Unknown Source)

    at com.netegrity.affiliateminder.webservices.MessageDispatcher.a(fedfws_obfsc:425)

    at com.ca.federation.webservices.oauth.utils.c.a(Unknown Source)

    at com.ca.federation.webservices.oauth.handlers.b.m(Unknown Source)

    at com.ca.federation.webservices.oauth.handlers.b.a(Unknown Source)

    at com.ca.federation.webservices.oauth.TokenConsumer.g(Unknown Source)

    at com.ca.federation.webservices.oauth.TokenConsumer.d(Unknown Source)

    at com.ca.federation.webservices.oauth.TokenConsumer.doGet(Unknown Source)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at com.netegrity.affiliateminder.webservices.CAFedFilter.doFilter(fedfws_obfsc:58)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)

    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:494)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:113)

    at com.netegrity.proxy.ProxyValve.processRequest(Unknown Source)

    at com.netegrity.proxy.ProxyValve.invoke(Unknown Source)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)

    at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:190)

    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)

    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

    at java.lang.Thread.run(Thread.java:748)]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][OAuth20Utils][sendClientMessage][Exception occured while sending an OAuth message:  Exception occurred while message dispatcher (srca) object trying to send SOAP request message to the SAML producer.]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][OAuth20Utils][sendClientMessage][EXIT]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][OAuth20TokenConsumerHandler][sendAccessTokenRequest][No response returned from the authorization server.]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][OAuth20TokenConsumerHandler][sendAccessTokenRequest][EXIT]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][OAuth20TokenConsumerHandler][executeOAuthFlow][Failure during access token request]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][OAuth20TokenConsumerHandler][executeOAuthFlow][EXIT]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][TokenConsumer.java][processOAuthLogin][Done processing.  Continuing on to redirect or error handling.]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][TokenConsumer.java][setupFailureDefault][Ending OAuth service request processing with HTTP error 500]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][OAuthUtils.java][removeStateDataCookie][Removing the state data cookie]

    [12/12/2019][04:31:37][4866][140180963440384][128d0fa8-0a87e556-d90f7efa-e8950d80-758b55c3-87][TokenConsumer.java][processRequest][Sending an error.]

    [12/12/2019][04:31:38][4866][140181209335552][][agentcommon][][The Configuration Management thread is calling doManagement()]

    [12/12/2019][04:31:38][4866][140181209335552][][agentcommon][][There are doManagement messages]

    [12/12/2019][04:32:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking for updates]

    [12/12/2019][04:32:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Checking 1 cached pages for updates]

    [12/12/2019][04:32:00][4866][140181034002176][][CustomPostPageCache][performUpdate][Processing entry: ca-default-oidc-consent.html]

    [12/12/2019][04:32:00][4866][140181034002176][][CustomPostPageCache][performUpdate][

    File Last Modified Time : 1548793202000

    Cache Last Update Time  : 1548793202000]




  • 2.  RE: CA SSO 12.8.02 Google Integration

    Posted Dec 12, 2019 01:40 AM
    Dear Sasikumar,
    on Which environment you are facing this issue?
    It seems that Google Is not able to reach you access gateway server, you may need to check with your network team to allow Google end points on your firewall.

    ------------------------------
    Senior Consultant
    Simeio Solutions
    ------------------------------



  • 3.  RE: CA SSO 12.8.02 Google Integration

    Posted Dec 15, 2019 09:17 PM
    Yes Prasana, I understand that part, thank you. 

    Does that mean we need an outbound connection from SPS to google to be enabled ? 

    Since initial /authorisation endpoint was successful since that call is GET request through browser. 

    However, token endpoint call should be in the post throw browser but why do we need connection to be opened for outbound connection.


  • 4.  RE: CA SSO 12.8.02 Google Integration
    Best Answer

    Posted Dec 18, 2019 03:53 AM
    Dear Sasi,

    I have faced the similar issue.

    On Access gateway servers Internet was provided through a proxy. Hence I have requested Network team allow those end points  on proxy servers then issue resolved.

    Source:

    Access Gate Way Servers IP Address

    End Points:

    1. accounts.google.com/172.217.19.173
    2. www.googleapis.com/172.217.169.234
    3. www.googleapis.com/172.217.18.138
    It may help to you  to fix the your issue.

    ------------------------------
    Senior Consultant
    Simeio Solutions
    ------------------------------



  • 5.  RE: CA SSO 12.8.02 Google Integration

    Posted Feb 16, 2021 07:28 PM
    Hi, same problem here.
    Our access gateways must go out to the internet through http proxy but i am unable to configure it.
    I have included this java option in proxyserver.sh with no luck:

    SPS_TOMCAT_OPTS="-Dcatalina.base=${TOMCAT_HOME} -Dcatalina.home=${TOMCAT_HOME} -Djava.io.tmpdir=${TOMCAT_HOME}/temp -DHTTPClient.log.mask=0 -DHTTPClient.Modules=HTTPClient.RetryModule|org.tigris.noodle.NoodleCookieModule|HTTPClient.DefaultModule -Dlogger.properties=${TOMCAT_HOME}/properties/logger.properties -Djava.endorsed.dirs=${TOMCAT_HOME}/endorsed $STS_AGENT_LOG_CONFIG_FILE -Dfile.encoding=UTF8 -Dhttp.proxyHost=X.X.X.X -Dhttp.proxyPort=8081 -DIWACONFIGHOME=$IWACONFIGHOME_STS"

    From access gateway hosts I can reach perfectly  through proxy with curl access token oauth server endpoint:

    curl -vi --proxy http://X.X.X.X:8081 https://yyy.yyy.com:443/osp/a/TOP/auth/oauth2/authcoderesolve

    But in oauth code flow I always get this in FWSTrace.log:

    [02/17/2021][01:21:10][17113][140056036275968][][Srca][invoke][Exception while creating sslSocket java.net.ConnectException: Connection timed out (Connection timed out)]

    We are in Siteminder 12.8 and our installation runs on RHEL 7.

    Please I need help.
    Thanks and best regards.