Symantec Access Management

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Policy Server IP Address

  • 1.  Policy Server IP Address

    Posted 11 days ago
    Hi,
    Due to changes in network, one of the policy server IP address is changing, what is the Impact
    What changes need to be done on Webagent side and Policy Server side

    Environment Windows
    Policy servers 4 , One PS Ip address is changing

    Thank you,


  • 2.  RE: Policy Server IP Address

    Broadcom Employee
    Posted 11 days ago
    Edited by Peter Burant 11 days ago

    Hi Venkatanaga,

    If you use DNS names and not IP addresses in both SmHost.conf and in the HCOs (Host Configuration Objects), you do not need to do anything. 

    If you use IP addresses in these files/objects, you will need to update those addresses with the new one.  If your web agents are configured for Dynamic HCO updates, no restarts are required, otherwise you will need to restart the web agents after the SmHost.conf/HCO updates.  The following KB covers these details.

    https://knowledge.broadcom.com/external/article?articleId=51241


    Regards,
    Pete