Layer 7 Access Management

Tech Tip : CA Single Sign-On : Error Message "Configuration file is not well-formed XML" with IIS 7

  • 1.  Tech Tip : CA Single Sign-On : Error Message "Configuration file is not well-formed XML" with IIS 7

    Posted 10-04-2018 03:29 AM

    Issue:

     

    When finalizing the install and starting the IIS default web site, you could get the following error message:


    --------------------------- Authorization Rules --------------------------- There was an error while performing this operation. Details: Filename: \\?\C:\inetpub\wwwroot\web.config Line number: 2 Error: Configuration file is not well-formed XML

    The new web.config file (after installation of the IIS WA), looks like this:


    <add name="handler-wa" path="*" verb="*" modules="IsapiModule" scriptProcessor="D:\CA\webagent\bin\ISAPI6WebAgent.dll" resourceType="Unspecified" requireAccess="None" /> <?xml version="1.0" encoding="UTF-8"?> <configuration> <system.webServer> <handlers accessPolicy="Read, Execute, Script" /> </system.webServer></configuration>

     

    Environment:

     

    IIS 7.0 64bit in classic mode on Windows 2008 64bit

    Web Agent 6SP5 CR35

     

    Resolution:

     

    The first line <add name="handler-wa"...> of the newly created Web.Config should be located within the <handlers> tags.

     

    So it should look like:


    <?xml version="1.0" encoding="UTF-8"?> <configuration> <system.webServer><handlers accessPolicy="Read, Execute, Script"> <add name="handler-wa" path="*" verb="*" modules="IsapiModule" scriptProcessor="D:\CA\webagent\bin\ISAPI6WebAgent.dll" resourceType="Unspecified" requireAccess="None" /> </handlers> </system.webServer></configuration>

     

    Please modify the web.config file to have it this way.

     

    Additional Information

     

    This has been incorporated into the documentation. Please visit 

    docops.ca.com for your version for updated information

     

    KB : KB000050979