Symantec Access Management

 View Only
  • 1.  unable to remove User AD Group from the Domain on Siteminder policy server..

    Posted Apr 08, 2019 11:31 AM

    Hi All,

     

    I am unable to remove User Directory Group from the Domain.

     

    We using 3 user AD groups but now we want to remove 2 groups from domain on Siteminder policy server but its not applying and changes are not applied once we click " Apply / OK "

     

    Please help us,

     

    Thanks

    Regards

    Rajkumar G



  • 2.  Re: unable to remove User AD Group from the Domain on Siteminder policy server..

    Broadcom Employee
    Posted Apr 09, 2019 02:33 AM

    Hi Rajkumar,

     

    Make sure first that the groups are removed first from Policies. Then
    remove the User Directories which hold the groups. If it's already
    done, then I would suggest you to open a Support case as there might
    be data corruption in the Policy Store. Do you have any error if you

    run command :

     

    XPSSweeper -vT

     

    and check for conflicting objects.

     

    Hope that helps,

    Patrick



  • 3.  Re: unable to remove User AD Group from the Domain on Siteminder policy server..

    Posted Apr 10, 2019 03:11 PM

    Hi Patrick,

     

    Thanks for update,

    I tried to remove group from policies but its not applying the changes. ( unable to remove)

     

    When i run the above command , there is NO error is policy store.

     

    Please assist on this,

     

    Thanks

    Regards

    Rajkumar G



  • 4.  Re: unable to remove User AD Group from the Domain on Siteminder policy server..

    Broadcom Employee
    Posted Apr 12, 2019 02:37 AM

    Hi Rajkumar,

    Which version of AdminUI, Policy Server and Policy Store do you run ?

    Best Regards,
    Patrick