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RHEL 7.x Apache 2.4.x Webagent not starting

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  • 1.  RHEL 7.x Apache 2.4.x Webagent not starting

    Posted 10-31-2018 05:27 PM

    RHEL 7.x - 64bit

    Apache 2.4.x - 64bit

    CA policy server 12.8 SP1 - 64bit

    CA webagent 12.52 SP1 CR9 - 64bit

    I have sourced the environment variable . ./ca_wa_env.sh and trying to start webagent with apachectl start or systemctl start httpd.service but this error is coming up httpd: Syntax error on line 56 of /etc/httpd/conf/httpd.conf: Cannot load /opt/CA/webagent/bin/libmod_sm24.so into server: libsmerrlog.so: cannot open shared object file: No such file or directory

    libmod_sm24 is already present in /opt/CA/webagent/bin

    getenforce is Permissive

    Please help to fix it.

    #casso#webagent12.52

     

    Regards-

    Yashpal



  • 2.  Re: RHEL 7.x Apache 2.4.x Webagent not starting

    Broadcom Employee
    Posted 11-01-2018 09:27 AM

    Yashpal,

     

    Refer this KB article:

     

    Troubleshooting a missing library for the CA Singl - CA Knowledge 

     

    Regards

    Ashok



  • 3.  Re: RHEL 7.x Apache 2.4.x Webagent not starting
    Best Answer

    Posted 11-02-2018 11:14 AM

    Thanks Ashok, the issue is now fixed. Also, I modified the /etc/sysconfig/httpd with webagent env variable:

     

    NETE_WA_ROOT=/opt/CA/webagent
    NETE_WA_PATH=/opt/CA/webagent/bin
    CAPKIHOME=/opt/CA/webagent/CAPKI
    LD_LIBRARY_PATH=/opt/CA/webagent/bin:/opt/CA/webagent/bin/thirdparty:
    PATH=/opt/CA/webagent/bin:/usr/lib64/qt-3.3/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/opt/CA/SharedComponents/bin:/opt/CA/SharedComponents/ccs/cam/bin:/root/bin