Symantec Access Management

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  • 1.  AdminUI Java Error after Policy Store migration

    Posted Apr 21, 2018 11:21 PM

    I am performing an upgrade of Siteminder 12.52 to SSO 12.7. After migrating and upgrading the policy store, we were able to successfully register the adminui to the policy store. After logging into AdminUI, we see most of the objects, but we are unable to click or modify any of the objects. Upon clicking, we get an error... "Java.lang.NullPointerException" and nothing happens. Does this sound like a corrupted database? What steps should I take to troubleshoot and remove this error so that we can manage the objects in the policy store from AdminUI?

     

    Thanks,

    Jawaan W.



  • 2.  Re: AdminUI Java Error after Policy Store migration

    Posted Apr 22, 2018 02:11 AM


  • 3.  Re: AdminUI Java Error after Policy Store migration
    Best Answer

    Posted Apr 24, 2018 11:40 AM

    Thanks for your suggestion Ujwol. I tried to re-register and received the same error. 

     

    After retracing my steps, I realized that we didn't install the smmaster.xml and smpolicy.xml files. Once we ran that, issue was resolved.

     

    Thank you.