.fcc loads in plain text after upgrade

[mayank.agarwal.1]

Hi,

 

I am trying to upgrade the agent from R12SP3 to R12.52SP1, the target server hold login.fcc(custom authscheme) which is loading properly before the upgrade. After the upgrade, the .fcc loads in plain format on browser but if I comment the .fcc AddHandler in httpd.conf(given below), it works fine. Can anyone suggest the reason for this. 

 

The OS is SunOS whereas apache is 2.2.11

 

AddHandler cgi-script .exe
#AddHandler smformsauth-handler .fcc commented after upgrade
AddHandler smadvancedauth-handler .scc
AddHandler smcookieprovider-handler .ccc

[Legacy User]

Hi Mayank,

 

The AddHandler directives are not needed anymore in recent versions. Please, take a look to the following document:

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1950321.html 

 

I hope it helps,

 

Albert.

[mayank.agarwal.1]

Thanks Albert for the document. But I have another server with same configuration except it has r12sp3 agent. In that server I don't have to comment those AddHandler in httpd.conf whereas in mentioned server I have to comment it out with R12.52SP1 to make it work.

[emmle02]

Hi Mayank,

 

Refer this Tech Tip : CA Single Sign-On : After Web Agent upgrade from 12SP3 to 12.52SP1, the .fcc page shows its code instead of the login page. 

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1978163.html 

 

Regards,

Leo Joseph.