Product - CA IDM 12.6 SP8
Application Sever - IBM WebSphere 18.104.22.168
DB version - Microsoft SQL Server 2012
We have recently upgraded our CA IDM from 12.6 SP2 to 12.6 SP8 and also upgraded DB from Microsoft SQL Server 2008 to 2012 we are seeing this error too often in IDM logs. Some end users are facing issues intermittently because of this error.
00000116 ConnectionEve A J2CA0056I: The Connection Manager received a fatal connection error from the Resource Adapter for resource iam/im/jdbc/jdbc/idm. The exception is: com.microsoft.sqlserver.jdbc.SQLServerException: Connection resetERROR [ims.tmt.persistence] PersistenceProvider: JMS:ID:6e121808839db3f1ee13153f110a134f000000000000bbc9: fetchObjectById: tried '3' times, exception getting object by id: d01e995f-0abf034c-2d66efdd-0f95aeedcom.ibm.websphere.ce.cm.ObjectClosedException: DSRA9110E: Connection is closed.
Is there any way to fix this issue? Your comments will be highly appreciated.