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Tech Tip : CA Single Sign-On : Starting the Web Server, the Session Linker libraries cannot be loaded reporting an undefined symbol: ap_rputs

  • 1.  Tech Tip : CA Single Sign-On : Starting the Web Server, the Session Linker libraries cannot be loaded reporting an undefined symbol: ap_rputs

    Posted 11-29-2016 05:39 AM

    Issue:

     

    Starting Apache with SessionLinker 12.52SP1, the service
    cannot start and reports error :

     

       Syntax error on line 8 of
       /opt/apache/conf/httpd.conf:
       Cannot load /opt/CA/webagent/bin/libnpsapache2sessionlinker.so
       into server: /opt/CA/webagent/bin/libnpsapache2sessionlinker.so:
       undefined symbol: ap_rputs
       
    Environment:
    SessionLinker 12.52SP1 64bit with Web Agent 12.52SP1 64bit on Apache 2.4.16 64bit on SUSE 12 64bit;
    Cause:

     

    SessionLinker gives specific libraries, depending if Apache is 2.2 or 2.4;

     

    Resolution:

     

    Setting Apache configuration to load

     

          webagent/bin/libnpsapache24sessionlinker.so

     

    solves the issue;

     

    KB : TEC1499565



  • 2.  RE: Tech Tip : CA Single Sign-On : Starting the Web Server, the Session Linker libraries cannot be loaded reporting an undefined symbol: ap_rputs

    Posted 08-02-2019 03:31 PM
      |   view attached
    Hi Patrick,

    Thanks for your  thread,

    How to get the Library "libnpsapache24sessionlinker.so" , Because when we install Sessionlinker "ca-erp-sessionlinker-12.52-sp01-aix-64.bin"  we are not seeing any library with name: "libnpsapache24sessionlinker.so" Under <Sessionlinker_HOME>/bin/ directory, it has only "libnpsapache2sessionlinker.so" and "libnpsapache22sessionlinker.so" only.

    libnpsapache24sessionlinker.so not exist


    ------------------------------
    Sr IT Systems Engineer
    FloridaBlue
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  • 3.  RE: Tech Tip : CA Single Sign-On : Starting the Web Server, the Session Linker libraries cannot be loaded reporting an undefined symbol: ap_rputs

    Posted 08-05-2019 02:16 AM
    Hi Venkata,

    On AIX, the only combination supported is :

    IBM HTTP Server 8.5 64bit on AIX 7.164bit

    What are your versions ?

    Best Regards,
    Patrick


  • 4.  RE: Tech Tip : CA Single Sign-On : Starting the Web Server, the Session Linker libraries cannot be loaded reporting an undefined symbol: ap_rputs

    Posted 08-05-2019 11:01 AM
    Edited by Venkata Kishore Babu Bellam 08-05-2019 11:38 AM
    Hi Patrick,

    Our Infrastructure

    OS: IBM AIX 7.2.0.0
    Web Agent Version: 12.52 CR09 (ca-wa-12.52-sp01-cr09-aix-64.bin)
    Session Linker Version: 12.52 SP01 (ca-erp-sessionlinker-12.52-sp01-aix-64.bin).

    Apache 2.4 is available from 2012-02-21 but CA has never provided a compatible ""libnpsapache24sessionlinker.so" for Apache 2.4 in AIX


    As Per below Support matrix Page number 19,20  ASF Apache 2.4.x is supported on IBM AIX 7.1  and  IBM HTTP Server 9.0.X supported on IBM AIX 7.2, 7.1.
    Support Matrix: https://casupport.broadcom.com/phpdocs/7/5262/5262_SiteMinder_12_52_SP1_Platform_Support.pdf






    ------------------------------
    Sr IT Systems Engineer
    FloridaBlue
    ------------------------------