Symantec Access Management

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  • 1.  Tranport Exception in Webfort

    Posted Jan 06, 2016 06:21 PM


    We are observing Transport Exception in webfort.These exceptions are not causing any issues to user transactions.Please find the below attached logs.

     

    Number of below INTERNAL_ERROR on webfort have increased due to below SSL issue. Since these are not user transactions we are not able to identify this transaction.The below error is one complete occurence of this issue.

     

    01/06/16 06:00:11.560 INFO  TXN_WS       -1240192112 SVRMASTR - Connection: [SERVER_CB_ACCEPT] ip [1x.xx.xx.x] port [9744] wf-protocol [TXN_WS] fd [16] stream [0xb241fcb8], fd-transport [0x8e614f8]

    01/06/16 06:00:11.560 DEBUG TXN_WS       -1411384432 SVRMASTR - ArcotAService::handleRequest: stream [0xb241fcb8], fd-transport [0x8e614f8]

    01/06/16 06:00:11.561 INFO  TXN_WS       -1411384432 SVRMASTR - About to read the data from socket on stream [0xb241fcb8]

    01/06/16 06:00:11.561 DEBUG TXN_WS       -1411384432 SVRMASTR - Setting client idle timeout to [7200000] ms on stream [0xb241fcb8]

    01/06/16 06:00:11.564 INFO  TXN_WS       -1411384432 SVRMASTR - Txn-End : TxnID= | Processor=-1 (UNKNOWN) | Operation=-1 (UNKNOWN) | Response=1000 (INTERNAL_ERROR) | Reason=0 (UNDEFINED) | RespSize=0 | Time=8 | SRT=0 | DBT=0 | NQ=0 | ExtEvents={ NONE } | SDKTxnID=[] | AddInfo=[]

    01/06/16 06:00:11.564 WARN  TXN_WS       -1411384432 SVRMASTR - Caught TransportException in WebFortFrameworkImpl::handleRequest. Err : SSL Error:



  • 2.  Re: Tranport Exception in Webfort

    Broadcom Employee
    Posted May 12, 2017 04:12 PM

    The error is there so something is trying to communicate with it. Maybe a monitoring tool. You should ensure you are on the latest version as well.