CA Security Tuesday Tip: CA Single Sign-On
10 Steps need to be perform at siteminder to integrate the CA service desk.
1. Install/configure the webagent on the IIS server (Service Desk)2. create realm with / and set it unprotected3. create rule for Agent action and use the uri as /CAisd*4. create onAuthaccept rule5. Create a response with Attribute WebAgent-HTTP-Header-Variable and6. Variable Name as REMOTE_USER on SiteMinder.7. Attache this response on OnAuthaccept rule8. Add both (webagent/OnAuthaccept) to the policy.9. Set RemoteUserVar as REMOTE_USER under Agent Configuration object in SiteMinder Policy Server.10. Set SetRemoteUser as yes in the ACO.