CA established the new enhancement process.
For half a year now already one cannot request product enhancements through a support case any more.
While I can't find the wiki that shall exactly describe how to submit enhancement requests, I also cannot find the "ideas" tab mentioned in
New - Requesting Prod Enhancements - CA SiteMinder, AuthMinder & RiskMinder
to be here
CA Security Global User Community
which lead me to this page upon redirects.
Or may be you can point me to the correct place for
which redirects me to
I really would like to submit some enhancement requests if I only could some how.
At least it fits the general picture: nothing works "out of the box". Everything needs patching, additional support, trouble shooting, extra effort.