WAM UI Error: report server connection settings are invalid

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WAM UI Error: report server connection settings are invalid

1. WAM UI Error: report server connection settings are invalid

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Broadcom Employee

Makesh Kannan Thangasamy

Posted Jun 05, 2014 10:08 PM

We have the SM 12.52 Report Server installed on RHEL6 64bit.

When running any report in WAM UI, we receive the error “The report server connection settings are invalid . Unable to continue”.

We are able to login to CMC console using the default Administrator account.

The host names can be resolved and telnet from policy server to report server over the port 8080 and 6400 is successful.

Below error is from the WAMUI jboss log. Does anyone have any other ideas?

2014-06-05 16:20:07,334 ERROR [com.ca.ims.reporting.bo.utils.BOInfoviewUtils] (http-0.0.0.0-8080-8) Error in BOInfoviewUtils.login() Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

2014-06-05 16:20:07,334 ERROR [STDERR] (http-0.0.0.0-8080-8) com.crystaldecisions.sdk.exception.SDKServerException: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2

detail:Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

The server supplied the following details: OCA_Abuse exception 10499 at [secpluginent.cpp : 854] 42040 {}

2014-06-05 16:20:07,334 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.exception.SDKServerException.map(SDKServerException.java:107)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:196)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:710)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:295)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:166)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:425)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.ca.ims.reporting.bo.utils.BOInfoviewUtils.login(BOInfoviewUtils.java:198)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.reporting.ReportServerSettingsCache.getNewReportServerSession(ReportServerSettingsCache.java:109)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.reporting.ReportServerSettingsCache.getBOInfoviewUtilsInstance(ReportServerSettingsCache.java:52)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.reporting.ReportingUtil.<init>(ReportingUtil.java:75)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.reporting.pages.ParameterHelper.init(ParameterHelper.java:336)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.reporting.pages.ParameterHelper.<init>(ParameterHelper.java:83)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.reporting.pages.ReportParameterDisplaySearchPage.setParameterHelper(ReportParameterDisplaySearchPage.java:125)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.reporting.pages.ReportParameterDisplaySearchPage.init(ReportParameterDisplaySearchPage.java:114)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.TaskController.setSearchPage(TaskController.java:1603)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.TaskController.init(TaskController.java:356)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.TaskController.createTaskController(TaskController.java:2344)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.TaskController.createTaskController(TaskController.java:2332)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.TaskController.createTaskControllerByTaskTag(TaskController.java:2189)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.taglib.skin.TagUtilLocal.update(TagUtilLocal.java:241)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.taglib.skin.UpdateTag.doEndTag(UpdateTag.java:145)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8) at idm_jsp.app.ui7.index_jsp._jspx_meth_skin_update_0(Unknown Source)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8) at idm_jsp.app.ui7.index_jsp._jspService(Unknown Source)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:638)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:444)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:382)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:310)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:531)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.jsf.FacesFilter.doFilter2(FacesFilter.java:180)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:151)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:322)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.ca.siteminder.webadmin.configuration.ui.servlet.SiteMinderLoginFilter.doFilter(SiteMinderLoginFilter.java:447)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:100)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.netegrity.webapp.filter.SessionFilter.doFilter(SessionFilter.java:103)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8) at java.lang.Thread.run(Thread.java:662)

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8) Caused by: com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAs._LogonEx4Stub.UserLogonEx4(_LogonEx4Stub.java:80)

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8) at java.lang.reflect.Method.invoke(Method.java:597)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.enterprise.ocaframework.ManagedService.invoke(ManagedService.java:425)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.occa.security.internal._LogonEx4Proxy.UserLogonEx4(_LogonEx4Proxy.java:222)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.occa.security.internal.LogonService.doLogon(LogonService.java:347)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8) at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:684)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8) ... 63 more

2. RE: WAM UI Error: report server connection settings are invalid

Recommend

System

Posted Jun 11, 2014 11:50 AM

thama04:

We have the SM 12.52 Report Server installed on RHEL6 64bit.

When running any report in WAM UI, we receive the error “The report server connection settings are invalid . Unable to continue”.

We are able to login to CMC console using the default Administrator account.

The host names can be resolved and telnet from policy server to report server over the port 8080 and 6400 is successful.

Below error is from the WAMUI jboss log. Does anyone have any other ideas?

2014-06-05 16:20:07,334 ERROR [com.ca.ims.reporting.bo.utils.BOInfoviewUtils] (http-0.0.0.0-8080-8) Error in BOInfoviewUtils.login() Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

2014-06-05 16:20:07,334 ERROR [STDERR] (http-0.0.0.0-8080-8) com.crystaldecisions.sdk.exception.SDKServerException: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2

detail:Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

The server supplied the following details: OCA_Abuse exception 10499 at [secpluginent.cpp : 854] 42040 {}

2014-06-05 16:20:07,334 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.exception.SDKServerException.map(SDKServerException.java:107)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:196)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:710)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:295)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:166)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:425)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.ca.ims.reporting.bo.utils.BOInfoviewUtils.login(BOInfoviewUtils.java:198)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.reporting.ReportServerSettingsCache.getNewReportServerSession(ReportServerSettingsCache.java:109)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.reporting.ReportServerSettingsCache.getBOInfoviewUtilsInstance(ReportServerSettingsCache.java:52)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.reporting.ReportingUtil.<init>(ReportingUtil.java:75)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.reporting.pages.ParameterHelper.init(ParameterHelper.java:336)

2014-06-05 16:20:07,335 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.reporting.pages.ParameterHelper.<init>(ParameterHelper.java:83)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.reporting.pages.ReportParameterDisplaySearchPage.setParameterHelper(ReportParameterDisplaySearchPage.java:125)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.reporting.pages.ReportParameterDisplaySearchPage.init(ReportParameterDisplaySearchPage.java:114)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.TaskController.setSearchPage(TaskController.java:1603)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.TaskController.init(TaskController.java:356)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.TaskController.createTaskController(TaskController.java:2344)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.TaskController.createTaskController(TaskController.java:2332)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.TaskController.createTaskControllerByTaskTag(TaskController.java:2189)

2014-06-05 16:20:07,336 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.taglib.skin.TagUtilLocal.update(TagUtilLocal.java:241)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.taglib.skin.UpdateTag.doEndTag(UpdateTag.java:145)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8)    at idm_jsp.app.ui7.index_jsp._jspx_meth_skin_update_0(Unknown Source)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8)    at idm_jsp.app.ui7.index_jsp._jspService(Unknown Source)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8)    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

2014-06-05 16:20:07,337 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:638)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:444)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:382)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:310)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:531)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.jsf.FacesFilter.doFilter2(FacesFilter.java:180)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:151)

2014-06-05 16:20:07,338 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:322)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.ca.siteminder.webadmin.configuration.ui.servlet.SiteMinderLoginFilter.doFilter(SiteMinderLoginFilter.java:447)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,339 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:100)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.netegrity.webapp.filter.SessionFilter.doFilter(SessionFilter.java:103)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)

2014-06-05 16:20:07,340 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

2014-06-05 16:20:07,341 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8)    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)

2014-06-05 16:20:07,342 ERROR [STDERR] (http-0.0.0.0-8080-8)    at java.lang.Thread.run(Thread.java:662)

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8) Caused by: com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAs._LogonEx4Stub.UserLogonEx4(_LogonEx4Stub.java:80)

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8)    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

2014-06-05 16:20:07,343 ERROR [STDERR] (http-0.0.0.0-8080-8)    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8)    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8)    at java.lang.reflect.Method.invoke(Method.java:597)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.enterprise.ocaframework.ManagedService.invoke(ManagedService.java:425)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.occa.security.internal._LogonEx4Proxy.UserLogonEx4(_LogonEx4Proxy.java:222)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.occa.security.internal.LogonService.doLogon(LogonService.java:347)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8)    at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:684)

2014-06-05 16:20:07,344 ERROR [STDERR] (http-0.0.0.0-8080-8)    ... 63 more

Hi All,

Any ideas here for this one?

Thanks!

Chris

3. Re: WAM UI Error: report server connection settings are invalid

0 Recommend
Anon Anon
Posted Jun 16, 2014 12:13 PM

Reply Reply Privately
Did you install Siteminder component on Report server? After that you need to run XPSRegclient on siteminder and reportregserver.sh on report server then create connections on WAMUI,
4. Re: WAM UI Error: report server connection settings are invalid

0 Recommend
Ujwol
Posted Jun 16, 2014 08:00 PM

Reply Reply Privately
The error "Error in BOInfoviewUtils.login() Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)" indicates that the Business Object API login call is failing with the credentials provided. So, can you double check you have provided correct credentials in the report server connection wizard in WAMUI ?

It is required to register report server with the Policy server by running XPSRegclient but that is for the report server to Policy server/Admin UI connection but the present error indicates that the connection error is from WAMUI to Report server connection which doesn't depend on report server registration.

Next Action
============
Provide the credential again for report server connection in WAMUI
Restart ADMIN UI
Also, ensure you are able to login into Bushiness Objects InfoView directly with the same credentials
Retest

Symantec Access Management

WAM UI Error: report server connection settings are invalid

Makesh Kannan ThangasamyJun 05, 2014 10:08 PM

SystemJun 11, 2014 11:50 AM

Anon AnonJun 16, 2014 12:13 PM

UjwolJun 16, 2014 08:00 PM

1. WAM UI Error: report server connection settings are invalid

2. RE: WAM UI Error: report server connection settings are invalid

3. Re: WAM UI Error: report server connection settings are invalid

4. Re: WAM UI Error: report server connection settings are invalid