Symantec Access Management

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CA PAM SSO integration issue

  • 1.  CA PAM SSO integration issue

    Posted Jun 12, 2019 11:34 AM
    Hi Folks,
     I am integrating CA SSO to PAM.
    I have configured CA SSO partnership and Entity and from PAM side I have done the configuration for RP.
    But while I am testing the RP configuration, I am getting the below error:

    ---SAML SSO TEST FAILED
    Error Message:
    PAM_CMN_0982: SAML SSO Authentication Failure: Status Code: NA Status Message: Received an assertion that is valid in the future.
    Check the clock Synchronization on IdP and SP. ​


    ---And while going through the url on browser, journey is going like (login page --> OTP page --> Pam single sign on page) it going till PAM login page and when clinking on the SSO Single Sign On , its not going further and again getting back to the login page.

    And while checked the Date time setting in the PAM its UTC set there and in SSO GMT.

    I am not being able to track where the issue is pls help me in that.

    Best Regards,
    Kindly reply over Arvind.kumar.bharati@accenture.com
    9891654360-- give me call I will call and discuss in more details about the configuration and issue.