Service Operations Insight

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  • 1.  SOI - Email Action logs...

    Posted Feb 26, 2020 04:27 PM
    Hey SOI-land....

    I am trying to verify the information that is being passed from SOI via the Email Action into xMatters On-Demand.  What log will contain this information?

    Thanks,
    Waverly


  • 2.  RE: SOI - Email Action logs...
    Best Answer

    Broadcom Employee
    Posted Feb 27, 2020 05:42 AM
    Hello Waverly,

    You may enable 'Email' component in DEBUG on the UI Debug page (http://SOI UI Host:7070/sam/debug) with "Desired Level = Max" and hit apply
    This will update \CA\SOI\SamUI\logs\

    Hope this helps.

    Thanks
    Brahma


  • 3.  RE: SOI - Email Action logs...

    Posted Feb 28, 2020 01:38 PM
    Thank you so much....  Will give this a try.

    ~Waverly