CA SOI INSTALLATION ERROR

[Pushpa790356]

Hi All,

 

While installing CA SOI I am getting a error at the end of the last process of installation. however, i have given the same password which i have given for EiamAdmin (EEM) still it is showing error. Pfa below. Kindly suggest how to proceed?

 

 

Regards,

Pushpa Kumari

[e-mail]

[Brahmaiah Addepalli]

Hello Pushpa Kumari,

 

Seems like FIPS is enabled on EEM, can you please disable and then re-run the installer?

 

You may refer below thread on the same topic

https://communities.ca.com/docs/DOC-231149333

 

Thanks

Brahma

[Pushpa790356]

Hi Brahma,

 

Its perfectly correct suggestion. I corrected the same and now its working fine.

 

Thanks alot for your help.

 

Regards,

Pushpa

[Pushpa790356]

Hi Brahma,

 

Thanks for the help,it worked as per your suggestion. Could you please suggest me how to open dashboard now. 

I am giving http://localhost 7070/sam/ui but it is not working. Kindly help.

 

Regards,

Pushpa

[Britta Hoffner]

Hello Pushpa,

 

http://<soi ui server hostname>:7070/sam/ui

 

Use the fullqualified hostname

 

Kind regards,

Britta Hoffner

CA Support

[Michael Boehm]

Hi Pushpa,

 

the important thing is to use 7070 as port, e.g.  name:7070.  Not as part of the hostname (as it looks like in your string).

Then also localhost:7070 should work if you are directly on the SOI UI server - unless there is a problem with the service not working.

 

Did you restart the SOI UI process following the change in EEM, which most probable required a restart of the EEM services?

 

MichaelBoehm