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UIM connector logs are not clearing and size of file is 4 GB

  • 1.  UIM connector logs are not clearing and size of file is 4 GB

    Posted 01-12-2018 12:42 AM

    This is regarding UIM connector logs on connector server where we can see alarms generated from UIM and propagated to SOI, although we found the size is 4 GB and we are not able to open the file due to its size and also not able to upload the file.

     

    Please help so that how we can open it and we can check alarms as we need it to check for auto closure issue of logmon probe.

     

     

    Regards,

    Manish Sharma



  • 2.  Re: UIM connector logs are not clearing and size of file is 4 GB

    Posted 01-12-2018 02:58 AM

    Hello Manish,

     

    Most likely the java process was not closed properly when CA Catalyst Container services were recycled. You may stop this service and make sure there are no orphan java processes running in the task manager, delete all files inside \data\log folder and then start services.

     

    Let us know if this helps.

     

    Thanks

    Brahma



  • 3.  Re: UIM connector logs are not clearing and size of file is 4 GB

    Posted 01-12-2018 11:00 AM

    Well if you change your log4j.xml file to non-debug then you should be able to stop debugging and won't have this issue next time.. But a quick stop service, delete the files, start should fix it..

    Are you in the container - data - log directory?